Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The Corporate Responsibility (CR) department supports the firm’s business objectives by advancing a more durable and safe financial system and an economy that works for all, so the firm can best serve its customers, clients and communities around the world. The department includes sub-departments focused on policy advocacy and lobbying, philanthropy, sustainability, impact finance, community engagement and data analysis and research, and this role sits within CR’s Strategy / Chief Operating Office, partnering with CR leaders to solve strategic problems and promote cross-CR operating and management rhythms.

As an Associate in the Corporate Responsibility COO team, you will help solve operations and execution challenges critical to Corporate Responsibility and to the firm, and help build and run programs, forums, and operating rhythms that enable CR teams to deliver impact for our customers, clients, and communities.

Job Responsibilities

• Help solve operational challenges across CR (e.g., process redesign, operating model and governance, and workflow optimization) and support CR’s AI transformation journey by structuring problems, analyzing data, and (where required) driving recommendations through implementation
• Drive delivery of CR’s People Agenda (e.g., learning and development programming, professional development resources, and leadership forums and offsites) and measure its impact to inform recommendations for leadership
• Strengthen department culture and engagement through internal communications and team forums
• Support the business of the COO, including budget management, controls, and leadership materials

Required qualifications, skills and capabilities:

• 2+ years of experience in chief of staff / executive office, program management, or transformation roles
• Ability to communicate effectively and confidently (both oral and written)
• Excellent and efficient PowerPoint and Excel skills
• Outstanding judgment, organizational skills, and independent decision-making ability
• Openness to an environment of active developmental feedback from peers and managers
• Strong interpersonal and influencing skills and ability to interact with colleagues at all levels in a peer-like way
• Strong project management skills, with the ability to manage multiple programs, events, and deadlines concurrently with close attention to detail
• Demonstrated interest in leveraging AI-powered tools to improve efficiency and quality of work

Preferred Qualifications

• Experience working in philanthropy, government, non-profit or policy organizations

Experience in Human Resources, talent management, or learning & development

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans