Job Description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer care, and we need your help!

We’re seeking a Corporate Recruiter to oversee the recruiting and hiring strategies for all areas of IntouchCX, ranging from front line-employees to executives. We’re looking for a recruiter who has the vision, experience and passion to contribute to our culture and the success of our programs.

As Corporate Recruiter, You Will…

• Manage multiple requisitions, inclusive of the inflow of applicants
• Evaluate and select appropriate candidates for the interview process
• Coordinate phone, video and on-site interviews with hiring managers, ensuring a remarkable candidate experience
• Utilize advertising, social media, presentations, internet groups and current relationships to help create candidate pipelines to meet recruiting goals

As Corporate Recruiter, You Have…

• 3+ years of Recruiting experience in a fast-paced, high volume call center environment or related industry
• An HR Generalist background (preferred)
• A degree in Human Resources or a related field (considered an asset)
• An operational background within a contact center environment (considered an asset)
• Strong verbal and written communication skills
• Strong problem solving and decision making skills
• Ability to work in a fast-paced, hectic, changing environment
• Ability to handle multiple tasks with accuracy and timeliness
• Ability to effectively interact and build relationships with employees at all levels and diverse backgrounds
• A creative and resourceful attitude to find the perfect candidates
• Excellent attention-to-detail and organizational skills