Job Description

Are you looking for an excellent career starter in an exciting corporate environment? As a part of the reception team, you will assist with a variety of administrative activities and tasks including greeting and checking in guests, providing resources, and assisting with projects and audits as well as distributing badges. Reception is Amazon’s face and voice to their clients and guests. In this role, you will provide 5-star customer service and have an obsession for customer satisfaction. Our receptionists are solution providers and seek to deliver a memorable customer centric experience through each interaction. Our former receptionists have risen to positions that have taken them to the next level in their career, so why not you?

Location: Seattle

Schedule: Monday through Friday, 7:20AM – 3:50PM and 9:35AM - 6:05PM (must have open availability to work both shifts as scheduled)

Wage: Starting Wage - $22.45 per hr, full wage range ($22.45 - $27.20)

What we can offer:

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
• 17 Accrued Paid Time Off Days Annually
• Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
• Retirement 401(K) with a company match
• Employment Assistance Program (EAP) via Spring Health
• Mental Wellness Program including six free therapy sessions per year
• Opportunity for career development with our NWC Mentorship Match program
• Physical Wellness Reimbursement Program - $25/month
• Student Loan Contribution Program - $50/month
• Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer:
https://nwcbenefits.hrbenefits.net/

What You’ll Be Doing:

• Verbally welcome customers upon entrance.
• Act as the point of reference for guests & Amazon employees who need assistance or information.
• Be attentive and provide exceptional, professional customer service to Amazonians, clients, contractors, and visitors.
• Responsible for building knowledge, and understanding current and future scheduled events & maintenance.
• Help resolve any escalations with guests and visitors in a professional and polite manner. Maintain office security by following security procedures and controlling access via the reception desk.

What You Need for This Role:

• Excellent interpersonal skills along with polite and professional etiquette.
• Positive, upbeat attitude and demonstrate respect for everyone.
• Must be reliable and punctual with excellent organizational skills.
• Must have demonstrated ability to juggle multiple priorities.
• Experience using MS Office suite of products.
• Ability to practice a high level of confidentiality.
• Ability to maintain composure and good judgment in fast-paced, high-stress environments.
• Must be able to frequently transport supplies between Amazon buildings, up to 50 pounds.
• Ability to sit at a desk for up to 8 hours
• Ability to move consistently within a 1.5 miles radius between several Amazon buildings is required.

This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.

About Northwest Center

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.

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