Job Description

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

Your New Role

• As Receptionist, you will support the front of house operations for our Melbourne office. You will greet visitors, help maintain an efficient and well-maintained reception area and work closely with colleagues across AustralianSuper offices to support a ‘one fund’ culture.
• Key duties include but are not limited to;
• Greet guests and undertake general reception duties, responding promptly to queries, building rapport and creating a positive impression for visitors.
• Set up meeting rooms for internal and external visitors, including setting up and testing video conferencing facilities.
• Provide effective office support, including organising meetings and teleconferences, catering, expense management, filing, correspondence and invoicing.
• Assist with the procurement of appropriate stationery when required.
• Liaise with vendors and suppliers, including arranging payment of invoices and resolving issues that arise.
• Work collaboratively with the team, sharing information and contributing proactively and flexibly.
• Identify and communicate opportunities for process improvement.
• Provide local knowledge to assist colleagues in other offices arranging travel to the Melbourne office.

What You’ll Need

• Previous experience in a front of house role requiring a high level of customer or client interaction.
• Exceptional verbal communication skills and the ability to build rapport quickly.
• Proficiency in Microsoft Office, including Word, Excel and PowerPoint, with experience editing and formatting complex documents.
• Experience with relationship management tools.
• Demonstrated organisational skills and the ability to work proactively and autonomously.
• Ability to collaborate effectively with people at all levels and across teams.
• Excellent verbal and written communication skills.
• Demonstrated ability to work under pressure and manage multiple conflicting priorities within specified timeframes.
• Relevant qualifications in office management, hospitality or business administration are advantageous.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s Next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy.

https://www.australiansuper.com/careers/candidate-privacy-notice

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.