Job Description

About the Company

At Fora, we’re reimagining what the workplace can be.

We create inspiring, design led spaces that blend hospitality, community, and wellbeing so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The BritishFashion Council, and Pangaia

Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

At Fora, we’re not just shaping workplaces - we’re shaping the future of work

At20 Grosvenor, we do things differently. Unlike any other Fora location, this prestigious building is home to a single client within the financial services sector. That means every interaction matters. Every welcome, every meeting set-up, every guest experience is an opportunity to deliver something memorable.

We're looking for an outstanding Corporate Receptionist to join our team and help create a seamless, five-star experience for our client, their visitors, and colleagues.

What You'll Be Doing

As the first point of contact in the building, you'll play a pivotal role in creating a warm, professional, and welcoming environment.

You'll:

• Deliver a first-class front of house experience for visitors and clients
• Manage calls, emails, and reception enquiries with confidence and professionalism
• Welcome guests and notify hosts of their arrival
• Ensure reception and client-facing areas are always presented to the highest standard
• Support meeting room bookings, set-ups, and guest hosting
• Assist with meeting room turnarounds alongside the housekeeping team
• Handle access passes and support building security procedures
• Maintain accurate records and administrative tasks
• Raise and monitor IT support tickets where required
• Build strong relationships with colleagues, visitors, and our client's reception team
• Anticipate needs and proactively find ways to enhance the customer experience

Salary: 29k

Contract: Permanent (Full time)

The desk needs to be covered 7am to 7pm

Requirements

You'll be someone who genuinely enjoys looking after people and takes pride in delivering exceptional service.

You'll have:

• Previous experience in a corporate reception is essential
• Excellent verbal and written communication skills
• Outstanding customer service skills and attention to detail
• Strong organisational and multitasking abilities
• Confidence working in a fast-paced environment
• A calm, professional approach under pressure
• Excellent timekeeping and reliability
• High levels of integrity, discretion, and professionalism
• Eligibility to undergo a DBS check

Benefits

· At Fora we energise and empower people to create their best work. We understand that in order to do that we need to support you every day, which is why we offer a range of benefits.

📅Work Pattern

• On-site
• Monday to Friday

🌴 Time to Rest & Recharge

• 28 days’ annual leave + bank holidays
• Your birthday off – celebrate you
• Buy additional annual leave to create even more time for what matters

💪 Well-being & Security

• 5% matched pension scheme – supporting your future
• Life assurance for peace of mind
• Discounted gym membership to keep you feeling your best
• Access to our gyms and selected wellness classes with Restore at Fora
• Health cash plan - supporting day to day medical expenses
• Mental Well-being support - confidential in-person or online therapy sessions

🚴 Smarter, Greener Commuting

• Cycle to Work Scheme
• Season Ticket Loan to make your journey easier and more affordable

☕ Perks That Make You Smile

• 25% off at Fora cafés – your morning coffee just got better
• 2 x volunteer days / year
• Monthly Deliveroo Lunch — A simple perk to make your month feel brighter
• Elevated Style Allowance — Empowering You to Look the Part, Your Way.
• Generous Employee Referral Scheme