Job Description

Corporate Receptionist | London

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

The Corporate Receptionist is responsible for providing a positive first impression by welcoming visitors and managing front-desk operations. Handles incoming calls, correspondence, meeting room bookings, and administrative support while maintaining a professional office environment. Coordinates with internal teams, manages visitor access procedures, and ensures efficient day-to-day reception and office services in a corporate setting.

Key Responsibilities & Accountabilities:

General Office Administration and Corporate Receptionist (all Staff)

• Responsible for the procurement of Client gifts (in accordance with the Anti-Bribery policy);
• Coordinate facilities management, security and access for the London Office;
• Coordinate company events alongside the Office and Corporate Service Manager;
• Ensuring that all communal business areas (e.g. Reception, Kitchen, Print Areas) are tidy and well maintained;
• Effective maintenance of office supplies (e.g.: Office Equipment, Stationary, Kitchen Supplies: Tea, Coffee & Milk etc.).
• General administration & project work as assigned (e.g.: Security passes, terminating building access for leavers, business cards, meeting agendas & taking minutes, photocopying, paper & online filing, invoices, office moves etc.).

Reception

• Overall responsibility for the smooth running of Reception and front of house;
• Arrange meetings, booking rooms, equipment and lunches when required;
• Ensuring that all meeting rooms & equipment are kept tidy and well maintained.
• Answer telephone calls, ascertaining their nature and importance, and resolving a range of customer enquiries;
• Management of incoming/outgoing post for the Company alongside the guest logistics team;

Travel

• Assist the general Business population with travel bookings when required.
• Booking of Couriers and Taxi’s in accordance with Company policies.

Business Knowledge / Technical Skills:

• Significant experience of working in a similar role, preferably within a corporate environment.

Systems / Knowledge Skills:

• Intermediate/Advanced - MS Office; Outlook, Word, Excel, PowerPoint
• HR Systems – Workday
• Databases – FXDB (In House)
• Travel Booking System