Job Description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Citco Group provides services to our Citco Group of Companies and helps business to succeed in client service excellence.

As a valuable member of our Office Overhead team, you will work closely with internal stakeholders and cross-functional teams to support business operations and help them to achieve their goals.

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Citco Group provides services to our Citco Group of Companies and helps business to succeed in client service excellence.

As a valuable member of our Office Overhead team, you will work closely with internal stakeholders and cross-functional teams to support business operations and help them to achieve their goals.

Your Role:

• You will be responsible for the front reception desk. Main duties include receiving staff and guests, answering phone calls, catering and general administration.
• Meet and greet guests in a friendly and professional manner as they arrive into the reception area.
• Answer the main reception phone line, redirecting calls and handling general inquiries with tact and diligence.
• Redirect deliveries to the appropriate receiving locations.
• Administer, distribute, and audit security cards.
• Prepare and receive visitors including employees from other Citco office, new hires, interviewees, clients and vendors.
• Book and manage meeting rooms.
• Administrate hotel booking software (SeatKo).
• Complete various reports and lists as required.
• Order and confirm all catering requirements for events including monthly breakfast, monthly birthday celebrations, client visitations, etc.
• Follow all documented policies and procedures such as Reception procedures.
• Adhere to the Reception Emergency Backup Plan.
• Backup to Executive Assistants when required.
• Perform other tasks as required.

About You:

• You have a minimum of 2 years reception/office administration experience in a professional environment.
• Excellent command of the English language (written and oral communication).
• Excellent Microsoft Excel and other Office Suite and Outlook skills.
• Strong attention to detail.
• Ability to multi-task and take on multiple projects.
• Strong organizational and interpersonal skills.
• Must be able to complete tasks in a quick, accurate and precise manner.
• Customer service oriented attitude.
• University degree is an asset.
  
  

Salary Range: CAD $37,000 - CAD $52,000
- This posting is for an existing vacancy.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.