Job Description

About Us:

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations.

About the Position:

Totally Joined for Achieving Collaborative Techniques (TJFACT) is seeking a highly capable Program Manager (PM) to join our corporate team in support of multiple Department of State (DOS) programs, including a primary Information Technology (IT) services contract.

This role offers the opportunity to lead three (3) active programs simultaneously, overseeing CONUS and OCONUS operations and managing a geographically dispersed workforce of 75+ personnel. The PM will play a critical role in driving program success, maintaining strong client relationships, and ensuring high-quality service delivery across a dynamic, global environment. The ideal candidate is a hands-on leader who thrives in a fast-paced federal contracting environment and brings experience managing large-scale, multi-location programs, particularly within IT service delivery.

Duties and Responsibilities:

• Serve as the primary point of contact (POC) for Government stakeholders across multiple DOS programs.
• Lead day-to-day execution of three (3) concurrent contracts, ensuring alignment across scope, staffing, and performance.
• Oversee CONUS and OCONUS operations, ensuring seamless coordination across locations, teams, and time zones.
• Manage and develop a 75+ person workforce, including subcontractors, fostering a culture of accountability, performance, and collaboration.
• Drive program performance across cost, schedule, quality, and customer satisfaction metrics.
• Lead preparation and delivery of monthly/quarterly program reporting, including status reports, performance metrics, and Program Management Reviews.
• Identify risks and proactively implement mitigation strategies and process improvements.
• Partner with corporate leadership, support teams, and external stakeholders to ensure successful program execution.
• Resolve complex operational and personnel challenges with a proactive, solutions-oriented approach.
• Support business development efforts, including transition planning, staffing strategies, and proposal inputs.
• Maintain organized and accurate program documentation, reporting records, and key project information.
• Ensure adherence to company policies, customer expectations, and applicable federal guidelines.
• Perform additional duties as needed to support program and organizational objectives.

Required Qualifications:

• Bachelor’s degree in Business Administration, Program Management, Information Technology, or related field.
• Minimum five (5+) years of program management experience, including oversight of federal government contracts.
• Minimum three (3+) years managing Government programs with geographically dispersed teams.
• Demonstrated experience managing large teams (75+ personnel) across CONUS and OCONUS locations.
• Prior experience supporting Department of State (DOS) programs (required).
• Proven experience managing international and/or OCONUS operations (required).
• Direct experience managing IT service contracts or IT-related programs (required).
• Experience overseeing multiple programs/contracts simultaneously.
• Experience operating within a prime/subcontractor environment, including coordination across partners and vendors.
• Strong leadership experience, including coaching, performance management, and conflict resolution.
• Excellent communication, presentation, and stakeholder engagement skills.
• Proven ability to manage competing priorities in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Project Management Professional (PMP) certification required.
• Must be able to read, write, and speak fluent English.

Preferred Qualifications:

• Familiarity with federal IT service environments, frameworks, or delivery models.
• Active or prior security clearance (or ability to obtain, if required).

Benefits:

• Medical, Vision, and Dental Insurance
• 401-K plus match
• Paid Vacation Days
• Paid Holidays
• Short Term and Long Term Disability
• Voluntary Term Life

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.