Job Description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

The Corporate Marketing Assistant plays an important role in the organization by serving as a shared marketing resource for select top-producing loan officers. The role is responsible, under general supervision, for executing and managing daily, weekly, and monthly marketing activities that align with each loan officer’s personal brand and Guild’s overall marketing standards.

This position operates with a high level of technical skill across Guild’s marketing platforms and tools, maintaining consistency, quality, and timeliness across multiple loan officer portfolios. The Corporate Marketing Assistant follows structured task schedules to ensure ongoing marketing execution - such as creating open house flyers, managing social media calendars, producing branded Canva templates, and coordinating recurring campaigns across digital and print channels.

Compensation

This role is a non-exempt position with a Targeted Salary Range of $24/hr to $33/hr.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Perform as a shared resource for multiple loan officers across the company.
• Open House Support: Create and distribute open house, financing, and listing flyers for designated agent partners.
• Customer Experience: Monitor and follow up on post-closing surveys, request and manage reviews, maintain weekly posting activity, and perform monthly SEO/GEO audits to ensure top ranking performance.
• Outreach: Build, manage, and upload email sequences and nurture campaigns consistent with each loan officer’s brand tone.
• Social Media Auditing: Review and optimize each loan officer’s social platforms to align with approved brand kits and content guidelines.
• Homeowner Engagement: Ensure monthly Homebot video communications are properly distributed to buyers and homeowners.
• Event Marketing: Plan, manage, promote, and follow up on events using approved tools such as Eventbrite.
• Marketing Collateral: Create and deliver marketing materials as needed, ensuring adherence to brand standards and compliance requirements.
• Social Media Content: Develop, schedule, or post content for loan officers who prefer full-service management or provide ready-to-post content for those managing their own channels.
• Creative Assets: Design Canva templates that reflect individual brand kits, enabling on-the-go content creation and brand consistency.

Qualifications

• Bachelor's Degree directly related to the position or equivalent, required.
• Minimum two years' experience total in marketing execution or marketing operations, ideally in real estate, mortgage, or agency servicing multiple clients.
• Proven ability to manage a daily production schedule across multiple stakeholders with SLAs.
• Strong copywriting for short-form content, captions, email sequences, and landing pages.
• Intermediate design skills in Canva with brand-kit discipline.
• Working knowledge of SEO basics, Google Business Profile, and reputation management.
• Social media planning and scheduling across Instagram, Facebook, LinkedIn, YouTube, and TikTok.
• Comfortable producing simple video edits for social and email sends.
• Solid project management habits - kanban or checklist driven - with clear status reporting.
• High comfort level with change and being adaptable to different personality types.
• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person
• Integrity - Do and say what's right
• Respect - Treat others with dignity
• Collaboration - Listen and work together
• Learning - Seek knowledge and strive for improvement
• Excellence – Deliver the unexpected

Supervision

• Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals with guidance/direction from more senior roles

• Complexity: General precedents may exist for most problems; conducts independent research/analysis to identify the appropriate approach

• Impact: Decisions and actions primarily impact own work with limited impact on peers in their area

• Interaction/Supervision: Works under broad direction with some latitude for independent actions; guided by professional standards, desired outcomes and unit/project/program specifications

Requirements

Physical: Work is primarily sedentary; mobility in an office setting.

Manual Dexterity: Ability to operate standard office equipment and keyboards.

Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental: Office environment – moderate noise, no substantial exposure to adverse environmental conditions.

Travel: 5% or less

Mental: Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities. Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.

Schedules: Work is primarily performed during the business week, Monday - Friday.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: CORPO018246