Job Description

Fleet Relationship Manager Exempt Job Description
1/2025

JOB TITLE: Fleet Relationship Manager

REPORTS TO: Director of Fleet Services

To establish and maintain commercial fleet fuel accounts.

REQUIREMENTS

• Must successfully complete a pre-employment drug screening and background check
• Must be able to work a flexible schedule, including weekends and holidays
• Must have a valid driver’s license
• Two to five years in a Sales or Sales support role preferred.
• Strong written and verbal communication skills.
• Ability to self-manage and manage schedule to achieve results.
• Strong PC skills, including MS Office and Excel.
• High school diploma or GED

JOB KNOWLEDGE:
• Previous leadership or supervisory experience preferred.
• Maintain a high level of cleanliness and organization at the facility
• Manages inventory & daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met.
• Knowledgeable of store inventory

DUTIES AND FUNCTIONS

• Must be able to work a flexible schedule
• Arrive to work on time, consistently
• Upon entering the property, arrive in business attire in crisp, clean and in good repair.
• Hair must be clean and cut in a becoming style; management has final approval
• Attend all required training, safety courses, office and departmental meetings
• Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment
• Ensure internal and external customer satisfaction, sell quality and service, provide follow-up on customer inquiries.
• Meet monthly sales goals.
• Maximize gallons purchased per fleet account by taking necessary action after review of applicable reports.
• Monitor fleet fueling competition and advise Director of Fleet Services of activities and development.
• Inform Director of Fleet Services of significant prospects or other developments which may have a noticeable impact on Gate Marketing Operations.
• Participate in collection efforts with problem fleet accounts when requested.
• Completes special projects as required.
• Perform any additional tasks requested or assigned by Fleet Director.

The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. The management reserves the right to alter the above requirements at any time.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

CRITERIA FOR EVALUATION

Evaluated on quality and quantity of work performed, attendance and punctuality records, reliability, as well as compliance with all GATE policies, including dress and grooming code, and where applicable, safety, sanitation, and security procedures and guidelines. Further evaluation criteria is included on company Employee Evaluation.