The LINE Hotel Group

Corporate Director of Revenue Mangement

The LINE Hotel Group  •  $175k/yr  •  Los Angeles, CA (Onsite)  •  3 months ago
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Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources




The Corporate Director of Revenue Management is responsible for leading and overseeing the strategic management of total room revenue across the hotel portfolio. This role focuses on maximizing revenue performance through the effective leadership and guidance of Revenue Managers and Area Directors. The position may also involve directly managing the day-to-day revenue management functions for one or more properties as required. This role works closely with each hotel’s General Manager, Director of Sales, and other members of the leadership team to ensure alignment between revenue strategies and overall business objectives. The position requires frequent interaction with key stakeholders and therefore demands a high level of professionalism, discretion, and strong communication skills. A key responsibility of this role is the development and implementation of pricing strategies, inventory controls, and demand management practices designed to capture the most profitable mix of business and maximize overall hotel revenue. In addition, the Corporate Director of Revenue Management provides oversight of the Central Reservations Department to ensure exceptional customer service, effective reservation sales processes, and compliance with company policies. The role also involves analyzing reservation trends and operational data to optimize staffing levels, ensure proper coverage, and support efficient departmental operations. The person who has this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of hotel policies, procedures and expectations. Because of the fluctuating demands of the company’s operation, it may be necessary that eachemployee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed. Essential Functions & Responsibilities


1. Develop and implement pricing strategies across multiple markets to maximize RevPAR, ADR and total revenue performance 2. Monitor and analyze market trends, customer behavior, and comp set pricing to adjust portfolio pricing accordingly3. Communicate said strategies and any forecasted changes to ownership, asset managers and other key stakeholders4. Maximize overall room revenue on a daily, weekly, monthly, quarterly and annual basis as well as direct yield strategies to achieve or exceed budgeted room revenues and market share penetration goals5. Optimize channel mix and distribution strategies to ensure profitable revenue growth6. Collaborate with Marketing and Sales leaders on all matters relating to room revenue, and provide room revenue and occupancy forecasts for operational departments7. Work with hotel sales teams on quarterly & annual goals and review Sales Incentive Plans (SIPs) for approval8. Prepare and analyze daily, weekly and monthly segmentation pace reports and set and implement selling strategies based on pace and market conditions9. Assist in creating the Rooms Revenue Budget and Market penetration goals annually10. Review and analyze current software & systems and provide recommendations on improvements11. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotels12. Recruit, interview, select, train, guide, manage and schedule personnel13. Oversee monitoring and developing employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward 14. Manage the Reservation Department staff, ensuring that proper selling strategies and standard operating procedures are in place and adhered to15. Prepare agenda, and lead the weekly Revenue Management Strategy meeting, to include critiques, tracking, competitive analysis and future strategies for all market segments16. Attend applicable meetings pertaining to hotels within the portfolio, outside of primary property. 17. Manage vendor/system relationships and agreements.18. Ensure staff understands their job expectations before holding them accountable19. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions20. Maintain “open door” communication with employees21. Maintain awareness of documentation needed and retained in employee files22. Must be courteous and gracious, always maintaining a professional demeanor23. Be familiar with all safety and emergency procedures including OSHA requirements
Knowledge, Requirements and Skills

  1. Bachelor’s degree preferred
  2. At least five (5) years’ experience as a Corporate, Regional or Area Director of Revenue or relevant position within a reputable hotel group
  3. At least five (5) years’ experience managing multiple employees
  4. Strong ability in using MS Office (Excel, in particular) and Outlook
  5. Detailed knowledge of GDS, CRS, and OTA platforms
  6. Working knowledge of basic AI tools
  7. Ability to work with mathematical concepts, calculate & analyze trends and pace.
  8. Ability to provide clear and concise data, analysis, instruction and guidance to both internal and external audiences as appropriate
  9. Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the portfolio
  10. Knowledgeable in hotel and guest room facilities/services
  11. Outstanding communication and interpersonal skills
  12. Excellent reading, writing and oral proficiency in the English Language
  13. Excellent organizational and time management skills
  14. Excellent attention to detail
  15. Must be able to travel approximately one (1) week at a time, one to three times per quarter.
  16. Ability to multitask
  17. Work well under pressure, be a team player

Working Conditions/Environment1. The noise level in the work environment is usually moderate2. The person having this responsibility may have to lift up to 20lbs on an occasional basis3. The person having this position may have to sit for eight (8) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for one (1) hour per day4. The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OUR DOORS ARE YOURS TO OPENThe LINE, Ned US and Saguaro portfolio is proud to be an equal opportunity employer. We seek to recruit, develop, and retain the most talented people from a wide range of backgrounds, perspectives, and experiences. We welcome applications from all genders, races, religions, ages, sexual orientations, parents, veterans, people living with disabilities, and those who bring diverse viewpoints to our business.

Flexible work from home options available.


Compensation: $175,000.00 per year


We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

The LINE Hotel Group

About The LINE Hotel Group

The LINE Hotel Group is part of Soho House & Co Inc, encompassing The LINE Hotels, The Ned (US), and Saguaro Hotels. As a leading hospitality management group, we celebrate and elevate emerging talent in design, culinary arts, and cultural innovation. Each of our properties is thoughtfully designed to reflect its unique surroundings, creating inspiring destinations for collaboration, travel, and discovery.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
Unknown
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