Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

ICM Business Governance & Oversight team comprises of specialized staff with a broad mandate spanning all Global Onboarding, NAC approvals, Application entitlements, Monitoring SoD & EERS, LE Approvers, Enterprise Resilience, CSIPL Governance & Location Strategy. ICM BGO Objective is to ensure exceptional outcomes for Citi’s clients by performing the role of an Enablement and Controls function prioritizing enhanced control effectiveness, operational efficiency and strategic enablement across the critical functions.

In this role, you’re expected to:

The successful execution of this role requires the individual to demonstrate a wide range of financial, business, and strong interpersonal skills. The primary responsibility for the role is to provide day-to-day support in the smooth operation of ICM business including:

• Assisting with on boarding of new ICM staff members globally (NAM, EMEA and APAC)
• Tracking of potential new hires and readiness for new starters - tracking start dates with HR. Gather and verify data accuracy.
• Role-based approver for specific set of legacy applications adhering to the CBAT & other regulatory requirements
• Raising CMP requests and coordination tech support for equipment and system access with seats, equipment, headset monitors, Laptops, monitors among others.
• Support the businesses and control groups with execution of various business, compliance and risk controls, namely
• Support in ensuring timely completion of Employee Entitlement Reviews (EERS) for ICM Leaders
• Tracking public and private side designations
• Support with follow up on Compliance queries and escalations
• Maintain strong working relationship with Technology support teams for ground support to resolve technology infrastructure issues.
• Track technology initiatives and participate in testing. Support with Continuity of Business (COB) planning and participate in disaster recovery initiatives
• Be a central point of contact for 2nd LoD and support functions such as Internal Audit (IA), finance, compliance, technology and operations as necessary for resolution of business issues and ensure ongoing support for the business.
• Participate in Internal or external reviews and audits of the businesses

As a successful candidate, you’d ideally have the following skills and exposure:

• Demonstratable financial services experience, including 7-9 years in Banking or FI Industry
• Sound and thorough knowledge of Citi´s systems
• Reporting and dashboarding skills for presentation to senior leadership
• Outstanding awareness and adherence to the control environment
• Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
• Proven culture carrier. Well-developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
• Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Strong Microsoft Office (Word, Excel, and PowerPoint) skills

Education:

• BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Product Management and Development

Job Family:

Product Strategy and Planning

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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