Job Description

Job Title

Corporate Concierge

Job Description Summary

At Cushman & Wakefield, we create meaningful workplace experiences where people feel welcomed, supported and connected.

We are seeking a professional and service-focused Corporate Concierge to deliver an exceptional experience for employees, visitors and guests at one of our key client sites.

This is a hands-on role suited to someone with a strong hospitality, reception or customer service background who enjoys working in a busy corporate environment.

Job Description

What you’ll do

• Welcome employees, visitors, contractors and VIP guests professionally
• Manage visitor sign-ins, identification checks and access passes
• Coordinate meeting room and event bookings, room setup and vendor requirements
• Manage incoming and outgoing mail, couriers and package tracking
• Assist with locker, storage and temporary car park requests
• Conduct regular floor inspections and report maintenance, cleaning and safety issues
• Respond promptly to workplace enquiries and service requests
• Build positive relationships with employees, visitors, suppliers and building management
• Identify opportunities to improve workplace processes and the overall customer experience
• Support major meetings, events and workplace activities as required

About you

You will bring:

• Previous experience in corporate reception, concierge, hospitality or customer service
• Professional presentation and excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• The ability to manage multiple priorities in a fast-paced environment
• A practical and solutions-focused approach to problem-solving
• Confidence engaging with senior stakeholders, employees, visitors and suppliers
• Strong time-management skills and the ability to work independently
• Basic proficiency with workplace systems and Microsoft Office
• Completion of the Higher School Certificate or equivalent

Why join Cushman & Wakefield?

You will join a collaborative workplace team focused on delivering exceptional service and creating a welcoming, efficient and engaging environment for our client and their employees.

This role offers the opportunity to build your corporate workplace experience while working with a leading global real estate services organization.

If you are passionate about customer service and creating positive workplace experiences, we would love to hear from you.

Apply now to join Cushman & Wakefield as a Corporate Concierge.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”