Job Description

Job Title: SrMgr - Compliance Advisory Services

Status: Exempt

Reports to: Director - Compliance Advisory Services

Department: Corporate Compliance

Job Code: 11822

Pay Range: $146,900.00 - $180,000.00 Annually

Location: Hybrid in Sacramento, CA

WHO WE ARE:

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE

You champion a culture of integrity and regulatory responsibility, embedding compliance into the fabric of HR practices, privacy operations, and records governance. You bring deep subject matter expertise in employment law compliance, privacy regulations, and records management frameworks — and you translate complex regulatory requirements into practical, risk-aligned guidance. You are a collaborative leader who builds credibility with business partners and inspires your team to deliver excellence while navigating ambiguity and evolving regulatory landscapes.

WHAT YOU'LL DO

• Strategic Leadership & Advisory Services * Set annual compliance priorities for each domain, aligned with enterprise risk assessments, regulatory focus areas, and strategic initiatives approved by the Director, Compliance Advisory Services. * Integrate HR, Privacy, and Records Management compliance considerations into enterprise initiatives, including new products, services, delivery channels, technologies, and material operational changes, where applicable. * Develop and maintain comprehensive compliance frameworks for each domain, ensuring policies, procedures, and internal controls reflect current regulatory requirements and industry best practices. * Prepare and present compliance reporting and insights to the Director and, as assigned, to executive and governance-level forums.
• HR Compliance * Provide second-line oversight of Golden 1's compliance with applicable federal and state employment laws and regulations. * Monitor regulatory developments affecting employment law and translate changes into actionable compliance guidance for HR and business leaders. * Partner with Human Resources to review and strengthen HR compliance practices, including hiring, onboarding, performance management, leave administration, wage and hour compliance, and separation processes. * Conduct or coordinate HR compliance risk assessments to identify gaps, evaluate control effectiveness, and prioritize remediation activities. * Provide compliance review and credible challenge on HR policies, procedures, and programs to ensure alignment with legal requirements and Golden 1's risk appetite. * Support HR compliance training initiatives to promote enterprise-wide awareness and adherence to employment law requirements.
• Privacy Compliance * Lead Golden 1's Privacy compliance program, providing second-line oversight of compliance with applicable federal and state privacy laws and regulations. * Maintain and continuously improve Golden 1's Privacy compliance framework, including member and employee privacy notices, data subject rights processes, privacy impact assessments, and vendor data-sharing agreements. * Partner with Technology, Digital, Legal, and first-line business teams to embed privacy-by-design principles into new products, services, and technology initiatives. * Monitor federal and state privacy regulatory developments — including CFPB rulemaking, NCUA guidance, and state legislative activity — and translate requirements into practical compliance actions. * Oversee Privacy incident response procedures in partnership with Information Security and Legal, ensuring timely identification, assessment, escalation, and required regulatory notification of privacy incidents or breaches. * Coordinate Privacy examinations and audit activities, and oversee management responses to Privacy-related findings and regulatory inquiries. * Facilitate member and employee privacy-related requests and inquiries in accordance with applicable law and Golden 1 policy.
• Records Management * Lead Golden 1's Records Management compliance program, providing second-line oversight to ensure records retention, storage, retrieval, and destruction practices comply with applicable regulations, NCUA requirements, and Golden 1's Records Retention Policy. * Maintain and update the enterprise Records Retention Schedule, ensuring it reflects current regulatory retention requirements across business lines and functional areas. * Partner with Technology, Operations, and business units to promote consistent application of records management practices, including digital and physical records governance. * Provide guidance and credible challenge on records management practices, including the identification of records, classification, retention periods, and compliant disposal. * Support litigation hold processes in coordination with Legal, ensuring records are preserved appropriately and hold procedures are followed across the organization. * Develop and deliver records management training to promote awareness of retention obligations and proper records-handling practices across the enterprise. * Monitor regulatory and legal developments affecting records retention requirements and update the Records Retention Schedule and related policies accordingly.
• Risk Management & Regulatory Oversight * Provide second-line compliance risk management leadership for HR, Privacy, and Records Management domains, including risk assessment, policy governance, issue management, regulatory change management, and related reporting. * Assess the effectiveness and maturity of compliance controls within each domain; identify systemic gaps, trends, or emerging risks; and escalate material concerns to the Director, Compliance Advisory Services. * Partner with first-line teams and other second-line functions — including Enterprise Risk Management and Information Security — to strengthen compliance risk ownership and ensure effective CMS execution. * Oversee regulatory responses and management action plans related to HR, Privacy, and Records Management findings; challenge remediation strategies to ensure root cause resolution and durable risk reduction. * Serve as a compliance subject matter expert and point of contact during regulatory examinations, internal audits, and supervisory activities related to assigned domains.
• Team Leadership & Development * Lead, mentor, and develop a team of compliance professionals specializing in HR Compliance, Privacy, and Records Management, fostering a culture of accountability, collaboration, and continuous learning. * Manage performance, staffing, and resource planning within the team, ensuring capacity to effectively execute compliance program responsibilities. * Provide coaching and guidance on complex compliance matters, escalating to the Director as appropriate. * Promote professional development and support team members in obtaining and maintaining relevant compliance certifications and skills. * Support succession planning and talent development within the Compliance Advisory function.
• Collaboration & Enterprise Engagement * Collaborate with HR, Legal, Technology, Operations, Information Security, Enterprise Risk Management, and other business units to align compliance strategies with enterprise objectives across each domain. * Serve as a key escalation point for compliance matters related to HR practices, privacy, and records management, including policy exceptions, risk acceptances, and significant initiatives. * Provide documented compliance opinions on significant initiatives and escalate matters where risk exceeds approved thresholds to the Director, Compliance Advisory Services. * Represent Compliance on cross-functional working groups and committees related to HR, Privacy, and Records Management. Policy, Procedure, and Training * Lead the creation, review, and revision of compliance policies, procedures, and internal controls for HR Compliance, Privacy, and Records Management domains, ensuring alignment with current regulations and industry best practices. * Develop and coordinate compliance training content for each domain to promote enterprise-wide awareness and adherence to applicable requirements.
• Operational Excellence, Metrics and Insight * Define and monitor compliance key risk indicators (KRIs), trends, and root cause analysis for each domain to proactively identify emerging risk and support informed decision-making. * Drive efficiency and consistency in compliance program delivery through process optimization and technology enablement. * Deliver actionable insights and reporting to the Director and, as assigned, to executive and governance forums on HR, Privacy, and Records Management compliance performance.

QUALIFICIATIONS AND PREFERENCES:

• Bachelor’s Degree or equivalent work experience required
• Advanced degree in Law, Business, Human Resources, or a related field preferred
• 10+ years of experience in compliance, legal, internal audit, or a related field, with demonstrated expertise in one or more of the following: HR/employment law compliance, privacy compliance, or records management within financial services required
• 5+ years of supervisory experience with an emphasis on financial services or compliance program management required
• Demonstrated experience managing compliance programs and conducting compliance risk assessments within a regulated financial institution required

WHY JOIN US:

Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx-EntityID=2&id=2418

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.