Job Description

Job Title: Director - Compliance Advisory Services
Status: Exempt
Reports to: VP - Corporate Compliance
Department: Corporate Compliance
Job Code: 12020
Pay Range: $172,900.00 - $190,000.00 Annually

WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:
You drive a culture of ethical conduct and regulatory responsibility by embedding regulatory expectations into enterprise decision making, providing independent and credible compliance challenge. You ensure the effectiveness of Golden 1’s Compliance Management System. You ensure compliance programs are proactive, risk based, and responsive to regulatory change and evolving business needs.

WHAT YOU'LL DO:
• Strategic Leadership & Advisory Services
◦ Lead the design, execution, and continuous improvement of Compliance Advisory services across deposits, lending, Fair Lending, Privacy, HR Compliance, and Records Management.
◦ Establish and maintain a comprehensive Fair and Responsible Banking framework.
◦ Set annual Compliance Advisory priorities aligned with enterprise risk assessments, regulatory focus areas, and strategic initiatives.
◦ Integrate compliance considerations into enterprise initiatives, including new and modified products, services, delivery channels, technologies, and material operational changes.
◦ Prepare and present executive and governance level compliance reporting and insights.
• Risk Management & Regulatory Oversight
◦ Provide second line leadership oversight of Golden 1’s Advisory compliance risk management framework and Compliance Management System (CMS), including regulatory change management, compliance risk assessments, policy governance, training, complaint intelligence and issues remediation.
◦ Assess CMS effectiveness and maturity; identify systemic gaps, trends, or emerging risks; and escalate material concerns to senior management and governance committees.
◦ Partner with first line teams and other second line functions to strengthen compliance risk ownership, ensure effective execution of CMS components, and reinforce accountability.
◦ Monitor regulatory developments and translate regulatory requirements into practical, risk aligned guidance for business leaders.
◦ Serve as a key regulatory facing leader during assigned examinations, audits, and supervisory matters.
◦ Oversee regulatory responses and management action plans; challenge remediation strategies to ensure durability, root cause resolution, and risk reduction.

• Team Leadership & Development
◦ Lead, mentor, and develop Compliance Managers and senior compliance professionals, fostering accountability, collaboration, and regulatory expertise.
◦ Manage leaders with teams as well as specialized individual contributors, including Fair Lending, Privacy, HR Compliance, and Records Management.
◦ Promote continuous learning, professional development, and succession planning within the Compliance Advisory function. * Oversee performance management, staffing, and resource planning for the team.

• Collaboration & Enterprise Engagement
◦ Collaborate with business units, Enterprise Risk Management, Legal, Technology, and senior leadership to align compliance strategies with business objectives.
◦ Serve as a key escalation point for compliance matters related to initiatives, risk acceptances, vendor relationships, and policy exceptions.
◦ Provide documented compliance opinions on significant initiatives and escalate matters where risk exceeds approved risk tolerance.

• Policy, Procedure, and Training
◦ Lead the content creation and revision of policies, procedures, and internal controls to align with current regulations and industry best practices.
◦ Develop compliance training content to ensure understanding and adherence to applicable regulations.

• Operational Excellence, Metrics and Insight
◦ Drive efficiency, consistency, and improved member experience through process optimization and technology enablement.
◦ Define and monitor compliance key risk indicators (KRIs), trends, and root cause analysis to proactively identify emerging risk.
◦ Deliver actionable insights to executive and governance forums to support informed decision making.
◦ Ensure control activities align with the Credit Union’s risk appetite and compliance expectations.
• Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.
QUALIFICIATIONS AND PREFERENCES:
• Bachelor’s Degree required or
• equivalent work experience
• 12+ years of experience as a Financial Services experience in consumer protection regulatory compliance, internal audit, external audit, financial services operations, or consumer protection compliance program development/evaluation. required
• 10+ years supervisory experience with an emphasis on financial services. required
WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx-EntityID=2&id=3253

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.
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