We are looking for a Corporate Communications Manager to join our Corporate Affairs team here at Harrods. The Harrods Corporate Affairs team is responsible for all corporate communications (brand guardianship, external corporate communications, and public affairs), as well as consumer PR across Harrods.
This is a 12-month fixed-term maternity cover position.
As Corporate Communications Manager, you will play a pivotal role in protecting and enhancing the Harrods corporate reputation through the development and delivery of impactful communications campaigns. Working closely with local agency partners, the Harrods PR team, and stakeholders across the business, you will ensure a consistent and coordinated approach to corporate communications across key markets. You will also be a key member of the Crisis Management Team, proactively identifying potential reputational risks, helping to mitigate issues, and supporting the implementation of crisis management procedures when required.
You will lead the delivery of the annual Harrods Path ESG Report, develop key messaging and communication materials for senior leaders, and advise on international corporate affairs activity, including strategy, messaging, and events.
Key responsibilities include campaign strategy and execution, media relations, budget management, stakeholder engagement, industry issue monitoring, and ensuring communications best practice is embedded across the business.
You will have proven experience in corporate communications, with a strong understanding of brand reputation management, corporate media relations, and the development of strategic communications programmes. Confident working with luxury, retail, or consumer-facing brands, you will have experience engaging with high-profile stakeholders and identifying opportunities to enhance brand visibility through creative and impactful campaigns. You will also bring a strong awareness of the UK business, retail, and luxury landscape, with the ability to translate external trends and policy developments into compelling communications strategies.
A collaborative relationship-builder, you will be skilled at working across multiple functions to deliver consistent messaging and build strong relationships with media and industry contacts. You will have experience supporting crisis communications planning and implementation, alongside a sound understanding of international communications and global current affairs. As a credible ambassador for the Harrods brand, you will combine strategic thinking with a hands-on approach, leading by example while supporting colleagues and driving communications excellence across the business.
Harrods is one of the world's most iconic luxury retailers, renowned for delivering exceptional experiences to customers from across the globe. As we continue to evolve our business and invest in our people, technology, and capabilities, we remain committed to setting the benchmark for excellence within luxury retail. Our mission is simple: to create extraordinary experiences that inspire and delight, while building a workplace where talented individuals can perform at their very best.
Join us in making the impossible possible. In return, you'll be part of a collaborative and ambitious team where your expertise is valued, your development is supported, and your career opportunities are as unique as your aspirations.
Alongside a rewarding environment, we offer exceptional opportunities to learn, grow, and build a meaningful career across one of the world's most recognised luxury brands.
While this advertisement outlines the experience and capabilities we believe will help you thrive, we recognise that talent comes in many forms. If your experience aligns closely with most of the requirements and you're excited by the opportunity, we'd love to hear from you.
At Harrods, it is the individuality, authenticity, and diversity of our people that make us extraordinary. We welcome applications from all backgrounds, cultures, experiences, and perspectives, creating an inclusive environment where everyone can belong, contribute, and succeed.
What makes you unique makes us exceptional.
To discover more about life at Harrods, search #TogetherHarrods on LinkedIn or follow @togetherharrods on Instagram
Fixed Term (Fixed Term)
Communications (Rachel Galvin)
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.
