Job Description

Business Introduction
GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

You will lead corporate communications that build trust and clarity across internal and external audiences. You will work closely with business leaders, HR, public affairs and digital teams to shape messages, plans and campaigns. We value clear storytellers who listen, adapt and collaborate. This role offers growth, visible impact and a chance to help GSK unite science, technology and talent to get ahead of disease together.

Job Title - Manager, Corporate Communications

Location - Mumbai

Job Purpose

GSK India (GlaxoSmithKline Pharmaceuticals Limited) is undergoing a strategic transformation, pivoting from being a company with a large General Medicines portfolio to an innovation-led company focusing on specialty and oncology. This strategic shift requires deep focus on internal and external communications to build belief in our purpose through consistent messaging and narrative shaping, proactive reputation and risk management and internal employee engagement for the GSK enterprise in India.

As communications evolves at GSK India, our ambition is to unlock the full potential of communications required across the enterprise. This requires a dedicated communications team to flawlessly execute at scale on our integrated mandate to position GSK among all key stakeholders – employees, HCPs, patients, and the investor community. We are seeking a highly capable and driven individual to support this mandate.

The Corporate Communications Manager will support the Senior Manager in planning, executing, and monitoring internal and external communication initiatives that strengthens the Company’s reputation, enhances employee engagement, and ensures consistent messaging across stakeholders. The role requires strong execution capability across partner management, internal communications and digital.

Key Responsibilities

Key responsibilities/essential functions include:

Execute the Communications & Disease Awareness Campaigns Strategy

• Support the development and execute GSK India’s integrated communications strategy and programming which enables enterprise outcomes and builds trust.
• Be responsible for the execution of internal and external campaigns and events such as external stakeholder briefings, annual meets, and internal sessions.
• Partner with Corporate Social Responsibility (CSR) and Government Affairs (GA) teams to support communications & advocacy priorities.

Manage agency/vendor partners to create win-win partnerships

• Manage contracting and compliance processes for agency/vendor partners in coordination with procurement and legal teams.
• Ensure the scope of work, timelines, and measurable impact is defined with clarity.
• Support periodic agency performance evaluations.

Social Media Management and Monitoring

• Develop and execute the corporate social media content calendar aligned with business priorities and communication strategy.
• Own the day-to-day management and performance of all corporate social media platforms (e.g., Workvivo, Website, Facebook/Meta and LinkedIn.)
• Monitor engagement, respond to appropriate stakeholder queries, and identify emerging reputational risks on social channels.
• Work with creative partners to develop multimedia content including videos, graphics, and campaign assets for internal and external social media channels.

Pharmacovigilance & Safety Monitoring (Communications Interface)

• Monitor social media platforms and internal channels for potential Adverse Event (AE)/ Human Safety Incident (HIS) or product complaint mentions.
• Ensure timely identification and escalation of potential safety information to the Local Quality Complaints and Pharmacovigilance team in accordance stipulated guidelines.
• Coordinate rapid response communication including internal updates and external messaging.

Knowledge/ Education / Previous Experience Required

A. Educational Background

1. Minimum Level of Education - Bachelors

Area of Specialisation - Communications, Public Relations, English, Marketing, or a related field

2. Preferred Level of Education - Masters

B. Job-Related Experience

Minimum Level of Job-Related Experience required

• Flair for writing and storytelling
• A strong track record of building and managing categories across media and influencers.
• Communicator with exceptional business partnering and stakeholder management abilities
• A digital native with an ability to develop presentations, briefing documents and loves to learn and use multimedia and generative AI platforms.
• Previous experience in a communications role or at a PR agency is highly desirous but not mandatory.

Personal Attributes

• Capable and highly driven individual willing to learn the ways of working of a matrixed organisation
• Strong negotiation and stakeholder management skills
• Ability to be at ease with unpredictability
• Highly flexible and adaptable to a rapidly changing business environment
• Integrity and compliance-driven mindset

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

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