KEY RESPONSIBILITIES
Responsible for development and implementation of the business strategy to achieve the unit’s profitability targets
Responsible for delivery of seamless customer service through maintenance of high service standards
Responsible for Relationship Management and partnerships for the Investor Services business (Customers, Fund managers, Regulators, Administrators, and other relevant stakeholders)
Responsible for enforcement of risk excellence and compliance requirements (Regulatory, audit, internal controls)
Responsible for growth of market share, while retaining existing client base.
Lead, direct and develop a high performing and motivated team
Responsible for budget control and effective cost management
Ensure compliance with URBRA & CMA regulations with respect to provision of Investor Services
Oversee the provision and development of Trustee and Custody services in line with industry best practices.
Develop and lead KCB’s Facility agency business with respect to loan syndications, bond issues and other similar or related capital markets transactions in line with international industry standards
Coordinate any communication and documentation between the corporate client and the relevant internal departments.
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization.
The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region.
KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
