KEY RESPONSIBILITIES:
Consistency in adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL
Responsible for delivering a service to customers that matches the Bank’s mission statement
MINIMUM POSITION QUALIFICATION REQUIREMENTS
ParticularsDetailSpecific Field or QualificationNeed Type [1]Education Bachelor's Degreebachelor's degree from any recognized institution
RQ
Professional QualificationsAKIB, CPA (K), ACCA
ES
Master's DegreeBusiness Related
AA
Total Minimum No of Years Experience Required
3
Detail
Minimum No of Years
Need Type[1]
Sales -PB/BB/RB or Sales Manager
2
RQ
Credit experience
2
RQ
Banking Ops - Cash, Clearing, Accts & Admin.
2
RQ
Customer service/Relationship Mgt.
2
ES
Branch Manager Medium Branch
[1] Need Types are ES = Essential, DE = Desirable but not Essential
[2] Need Types are: RQ = Required, AA = Added Advantage

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization.
The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region.
KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.