Job Description

Job Location: 01 - Naperville, IL 60540

Position Type: Full Time

Salary Range: $25.00 - $28.00 Hourly

Travel Percentage: Up to 25%

Job Category: Admin - ClericalAbout Five‑Star AudioVisual

Founded in 1995, Five‑Star AudioVisual, Inc. is a privately owned, fully independent audiovisual company dedicated exclusively to the luxury hospitality market. We partner with premier hotels, resorts, and event venues across the U.S., delivering seamless event technology experiences that elevate meetings, conferences, and live events.

For three decades, Five‑Star has remained at the forefront of the audiovisual industry by blending advanced technology, thoughtful design, and hospitality‑driven service. We act as a true extension of our hotel partners, aligning with each property’s culture, brand, and standards to produce events that are polished, immersive, and reliable.

Why Join the Five‑Star Team?

At Five‑Star AudioVisual, our people are the foundation of everything we do. As an independent company, we are free to focus on what matters most: long‑term partnerships, exceptional service, and investing in our teams.

Our professionals bring integrity, accountability, curiosity, and care to their work every day. Joining Five‑Star means working in a collaborative, fast‑moving corporate environment where learning is encouraged, leadership is accessible, and your contributions make a visible impact.

Work Environment

This is an on‑site corporate role based at Five‑Star AudioVisual’s headquarters. The Corporate Administrative Support professional works closely with senior leadership and cross‑functional corporate teams, supporting daily operations, coordination, and communication across the organization.

Reports to: Chief Operating Officer (COO)

Position Summary

Corporate Administrative Support position provides high‑level administrative and coordination support to the Chief Operating Officer and the broader corporate leadership team. This role is responsible for managing schedules, communications, documentation, and organizational systems that help the corporate office operate efficiently and professionally.

The ideal candidate is organized, reliable, detail‑oriented, and eager to learn. This role offers meaningful exposure to executive leadership, corporate operations, and cross‑department collaboration.

Key Responsibilities

Administrative Support

• Provide day‑to‑day administrative support to the COO and corporate leadership team
• Manage calendars, meeting scheduling, coordination, and logistics
• Handle incoming phone calls and act as a professional first point of contact for the corporate office
• Prepare spreadsheets, reports, and basic presentations using Microsoft Excel and Microsoft 365 tools

Corporate Coordination & Communication

• Assist with internal communications, documentation, and data tracking
• Support company meetings, initiatives, and special projects as assigned
• Serve as a professional liaison between internal teams and external partners
• Maintain organized digital and physical files, shared drives, and corporate systems
• Assist with planning and coordination for annual leadership conferences and corporate events, including scheduling, logistics, documentation, and cross‑team communication

Organization & Office Support

• Help maintain structure and consistency across corporate workflows and resources
• Ensure accuracy, professionalism, and confidentiality in all administrative tasks
• Proactively identify ways to improve organization, efficiency, and communication

Qualifications

• Associate or Bachelor’s degree preferred
• Coursework or degree in Business Administration, Management, Communications, Office Administration, or a related field
• Experience using Microsoft 365 tools including Outlook, Teams, Word, and Excel in an academic or professional setting
• Comfortable working with schedules, spreadsheets, documentation, and administrative tasks
• Strong written and verbal communication skills

Full-Time Benefits

• 401(k) with company matching
• Roth 401(k) with matching
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Life insurance
• Paid vacation and sick time
• Company-paid holidays