Job Description

Join JPMorganChase in a role where precision and partnership directly shape client outcomes. You will help strengthen the client experience by ensuring corporate actions are captured, communicated, and completed accurately and on time. If you enjoy solving operational challenges, collaborating across functions, and improving processes, this is a great opportunity to grow your impact in asset servicing.

As a Corporate Actions Processing Associate in Investment Middle Office Services Asset Servicing, you ensure corporate actions are processed accurately across the full lifecycle—from announcement capture through elections and payments.

You will work with teammates and partners across functions to resolve exceptions, strengthen controls, and continuously enhance how we deliver for clients

Job responsibilities

• Process corporate actions across the full lifecycle, from announcement capture through elections and payments
• Ensure accurate and timely execution in line with procedures, controls, and deadlines
• Track, obtain, and submit corporate action election responses with a focus on completeness and timeliness
• Monitor and resolve daily control checks and exceptions
• Investigate and resolve cash and stock breaks, claims, and related operational issues
• Liaise with agent banks and custodians to improve processing outcomes and client experience
• Partner with internal stakeholders, including risk and client-facing teams, to provide proactive support
• Escalate risks, issues, and trends promptly to management and support timely remediation
• Participate in user acceptance testing and support system migrations and process changes
• Contribute to team and departmental initiatives, including process improvement and operational change meetings
• Support a strong team rhythm through huddles and consistent communication

Required qualifications, capabilities, and skills

• Full lifecycle corporate actions processing knowledge
• Working knowledge of corporate actions and income accounting entries
• Demonstrated control-focused mindset and ability to complete daily checks consistently
• Proven ability to resolve operational issues using strong analytical and problem-solving skills
• Strong written and verbal communication skills, including communicating complex topics clearly
• Ability to build effective working relationships across diverse stakeholders, including senior partners
• Ability to manage demanding stakeholders and set expectations professionally
• Experience supporting investment operations processes such as trade support, cash, and reconciliations
• Ability to prioritize effectively, meet tight deadlines, and deliver with minimal supervision
• Proficiency with Microsoft Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills

• Client service or middle office exposure
• Familiarity with corporate actions processing platforms (for example: IM Actions Corporate Actions, Bancs, Cosmic)
• Experience participating in or supporting project delivery and understanding key control points in change programs
• Broader financial markets product knowledge and understanding of transaction lifecycles
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.