Job Description

Corporate Actions Administrator

Purpose of the Role

We are seeking a highly organised and detail-oriented Corporate Actions Administrator to join a growing Investment Operations team. This role is responsible for providing administrative support across all corporate action events, ensuring transactions are processed accurately and in line with regulatory and internal procedures. The role involves daily interaction with internal teams, custodians, and external institutions, requiring excellent communication and problem-solving skills.

Key Responsibilities

• Retrieve, monitor, and process daily corporate action reports from custodians and internal systems.
• Set up new corporate action files, including custodian notices and SWIFT advices.
• Notify account executives and clients of new corporate actions and monitor responses.
• Process fund class switches and related client requests.
• Reconcile stock and cash entitlements, fully investigating and documenting any discrepancies.
• Complete offer documents, issue payments, and arrange debits to client accounts.
• Liaise with agents and custodians to confirm holdings and resolve discrepancies.
• Monitor SWIFT messages for cash or share receipts and ensure correct processing of related journals.
• Process AGMs, EGMs and General Meetings in line with regulatory requirements (SRD II and non-SRD II assets).
• Support external providers in identifying and evidencing participation in class action lawsuits.
• Review and clear transit accounts daily, ensuring breaks are resolved promptly.
• Provide cover and support across the Corporate Events team as required.
• Assist with system testing for upgrades and fixes.
• Adhere to department procedures and regulatory guidelines at all times.
• Undertake relevant training and CPD to maintain and develop technical knowledge.
• Escalate issues promptly and ensure appropriate follow-up until resolution.

Skills & Experience Required

• Previous experience in corporate actions or investment operations is highly desirable.
• Strong numerical and analytical skills with high attention to detail.
• Ability to prioritise and manage a varied workload within deadlines.
• Confident communicator (written and verbal) with a proactive approach to resolving queries.
• Competent with Microsoft Office and able to learn new systems quickly.
• Understanding of working within a regulated financial services environment.
• Flexible team player with a positive attitude and commitment to high standards of service.