Job Description

Job Location: Operations Center - Lubbock, TX 79407
Position Type: Full TimeWe are seeking a detail-oriented and analytical Core Systems Analyst to support the performance, configuration, and enhancement of our core banking systems, including Jack Henry Silverlake and related infrastructure. This role bridges the gap between business needs and technical capabilities, ensuring that core systems operate efficiently, securely, and in alignment with organizational goals.

Essential Duties
1.  Analyze, troubleshoot, and resolve issues within the core banking system and related
applications.
2.  Serve as a liaison between business units and IT to gather requirements and translate them into system solutions.
3.  Monitor system performance and recommend improvements to enhance reliability and efficiency.
4.  Assist in the implementation of new modules, upgrades, and enhancements.
5.  Document system processes, workflows, and user guides.
6.  Collaborate with vendors and internal teams to resolve system issues and implement
improvements.
7.  Ensure data accuracy and consistency across core systems.
8.  Demonstrates thorough understanding of current systems and departmental workflows to support accurate analysis and effective solutions.
9.  Performs other related duties as assigned to support departmental and organizational objectives.
Equal Opportunity Employer/Veterans/Disabled