Job Description

J.P. Morgan Payments is looking for a Senior Associate to support and lead Payments Product Delivery execution as part of the Global Payments Strategy. In this role you will contribute to day-to-day delivery activities across strategic initiatives impacting the Payments product offering, alongside regulatory and mandatory industry change with a focus initially on ISO 20022. You will partner closely with global and regional execution teams and work with functional stakeholders across Product, Technology, and Operations to help drive disciplined execution, clear reporting, and effective issue management.

As a Senior Associate within J.P. Morgan Core Payment Rails Product Delivery, you will support the delivery of transformation initiatives with a particular focus on ISO 20022 and the future of payments. You will help own and maintain delivery plans, coordinate working sessions, track milestones, and produce clear status updates, while learning how to manage dependencies, risks, and stakeholder expectations across a complex organisation.

With the rapid pace of change within Core Payment Rails, you will gain exposure to foundational change shaping the future of payments—unlocking richer data, better automation, and improved client outcomes across domestic and cross-border clearing. The role provides the opportunity to build practical delivery skills across multiple workstreams, develop an understanding of how product and regulatory change is executed at scale, and contribute to outcomes that improve client experience and operational effectiveness.

Job Responsibilities:

• Support the execution of ISO 20022 adoption/migration initiatives by coordinating tasks, tracking progress, and helping maintain delivery documentation across workstreams
• Assist in developing and maintaining project plans, RAID logs, and delivery artefacts, ensuring alignment with stated business objectives and regulatory or market deadlines
• Partner with Product, Technology, and Operations teams to support milestone delivery, including scheduling forums, capturing actions/decisions, and following up on commitments
• Help gather and organise requirements and evidence needed for Global and Market Infrastructure-specific deliverables, supporting local Product team collaboration and sign-off processes
• Produce clear, timely progress updates for delivery leads and stakeholders, escalating risks, issues, and slippage as appropriate through established governance
• Support issue triage and resolution by documenting impacts, dependencies, and next steps, and tracking actions through to closure
• Contribute to continuous improvement by identifying recurring delivery pain points and proposing practical process or efficiency enhancements
• You will have the opportunity to take end to end ownership for key program deliverables, such as the end to end planning, delivery and implementation for a specific business outcome

Required qualifications, skills and capabilities:

• Experience in project delivery, product implementation, or change execution within a financial services environment or similarly complex organisation
• Ability to work effectively across multiple teams and stakeholders, with a disciplined approach to follow-through, documentation, and task management
• Strong written and verbal communication skills, with attention to detail and an ability to translate discussions into clear actions, risks, and decisions
• Proactive, organised, and eager to learn, with a practical problem-solving mindset and comfort operating in a fast-paced environment
• Client and business-centric orientation, with interest in how product changes translate into client outcomes and operational performance

• Familiarity with project tracking, reporting, and risk/issue management concepts

Preferred qualifications, skills and capabilities:

• Payments experience and/or exposure to ISO 20022
• Experience with formal governance routines

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.