Job Description

Essential Duties and Responsibilities

• Actively monitor swimming pools, water attractions, slides, and designated aquatic areas to ensure guest safety.
• Enforce all water park rules, safety procedures, height requirements, and attraction restrictions.
• Prevent accidents by identifying potential hazards and addressing unsafe behavior promptly.
• Respond quickly and appropriately to aquatic emergencies, injuries, and other incidents.
• Perform water rescues and administer first aid, CPR, and AED assistance within the scope of current certifications and training.
• Inspect assigned areas and equipment before, during, and after operating hours, reporting hazards or maintenance concerns immediately.
• Maintain a clean, organized, and safe environment throughout the water park.
• Communicate safety instructions and attraction guidelines clearly and professionally to guests.
• Assist with emergency evacuations and follow established emergency action plans.
• Complete incident reports, safety checklists, and required operational documentation accurately.
• Participate in required safety training, drills, and team meetings.
• Provide friendly, professional service to guests and assist with questions or concerns.
• Work collaboratively with the Recreation team and other resort departments to maintain smooth daily operations.
• Follow all Hawks Cay Resort policies, procedures, and applicable health and safety regulations.
• Perform other duties as assigned by management.

Qualifications and Requirements

• Current Lifeguard certification from an approved training provider, or the ability to obtain certification before performing lifeguard duties.
• Current CPR/AED and First Aid certifications, as required for the position.
• Strong swimming ability and the physical capability to perform water rescues.
• Ability to remain alert and focused for extended periods.
• Strong communication, observation, and decision-making skills.
• Ability to remain calm and respond effectively during emergencies.
• Professional attitude and commitment to guest safety.
• Ability to work outdoors in varying weather conditions, including heat and direct sunlight.
• Ability to work flexible schedules, including weekends, holidays, and peak resort periods.
• Previous lifeguard, aquatic facility, or hospitality experience preferred.

Physical Requirements

• Ability to swim, tread water, and perform water rescues in accordance with certification requirements.
• Ability to stand, walk, and remain attentive for extended periods.
• Ability to climb stairs, access elevated attractions, and move throughout the water park.
• Ability to lift, carry, push, or pull equipment as needed for the position.
• Ability to respond quickly to emergencies and assist guests in distress.
• Ability to work in outdoor environments with prolonged exposure to heat and sunlight.

Safety and Compliance

• Follow all established emergency action plans and aquatic safety procedures.
• Maintain required certifications throughout employment.
• Immediately report accidents, injuries, unsafe conditions, and equipment malfunctions to the appropriate supervisor.
• Never leave an assigned surveillance area unattended without proper relief.
• Follow all applicable resort policies and local, state, and federal safety requirements.

Equal Employment Opportunity

Hawks Cay Resort is an equal opportunity employer. Employment decisions are based on qualifications, experience, and business needs, without discrimination in accordance with applicable federal, state, and local laws.

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