The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
About our Creative Craft
Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanize healthcare. Their work drives engagement, understanding, and meaningful action across channels.
Klick is looking for a Copy Supervisor to help shape a high-growth, patient-centered healthcare account with strong digital and customer experience needs. This role will focus on non-traditional, multi-channel copy across patient support, adherence, CRM-style engagement, digital, social, website, video, and HCP education materials. The Copy Supervisor will partner closely with creative, strategy, medical, and account teams to develop clear, concise copy for a large life sciences client.
What You’ll Do
Develop consumer-facing copy for patient support and adherence programs across digital, social, website, CRM, and video content.
Shape warm, human, patient-centered messaging that supports engagement, education, and ongoing treatment commitment.
Create HCP-facing materials such as nurse educator content, speaker decks, onboarding tools, and in-person session support.
Partner with creative, strategy, medical, account, and client-facing teams to move work through review while maintaining clarity and accuracy.
Adapt copy quickly across changing priorities, feedback cycles, and multi-channel deliverables in a growing account environment.
Required:
5+ years of healthcare agency copywriting experience, including recent US pharma work.
Experience developing both DTC and HCP copy across at least two channels such as digital, CRM, social, website, video, speaker decks, or educational materials.
Portfolio demonstrating consumer-facing healthcare copy with a warm, clear tone.
Experience translating complex medical, patient support, or adherence topics into compliant copy for patients, caregivers, or healthcare professionals.
Ability to manage fast-moving workstreams with frequent pivots, multiple stakeholders, and review-driven deliverables.
Desired:
Comfort and enthusiasm for using AI as a regular part of how work gets done.
Experience creating patient support, adherence, CRM, or customer experience programs in healthcare or life sciences.
Experience writing social, patient voice, video scripts, or emotionally supportive healthcare content.
Infectious disease, prevention, specialty medicine, or launch-style account experience.
Experience working with medical, regulatory, strategy, and client services partners on complex healthcare brands.
Note: Please provide a portfolio attachment or link to a personal website that highlights work samples.
This posting is for a new position at Klick.
The base salary range for this position is between CAD $100,000 - $125,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.
#LI-HT1 #LI-Hybrid
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Klick Health is the world’s largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner.
Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America. These seven new offices are purpose-built to replicate the core components of our culture and values and be 100% dedicated to the pharma and life sciences business.
We believe that when your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. Our culture of kindness and high performance attracts innovators and leaders who care about doing the best work possible in an environment that supports their rapid growth.
Together, we can turn any problem into a potentially life-changing opportunity.
