Job Description

SUMMARY

The Copilot Studio Architect is responsible for designing, building, implementing and supporting secure enterprise AI agents and intelligent automation solutions using Microsoft Copilot Studio and the Microsoft Power Platform. This role serves a broad internal client base, partnering with department leaders and stakeholders across the organization to identify, prioritize and deliver AI-enabled solutions that drive business value.The right individual will possess experience in all stages of AI agent project work (requirements and logical design, solution architecture, development, integration, testing, deployment and support). The Copilot Studio Architect should have a firm grasp of agent design, generative AI, workflow automation, enterprise data integration, governance and security. Leverage Microsoft Copilot Studio, Power Automate, Dataverse, Microsoft Fabric, SharePoint, Teams and Azure AI technologies to deliver scalable solutions that improve access to information, automate business processes and provide actionable insights.

Develop AI agents, workflow automations and integrations based on defined business requirements.

Duties and responsibilities

• Designing, building, testing, deploying, and maintaining enterprise AI agents using Microsoft Copilot Studio
• Leading requirements discovery and translating business processes into agent instructions, topics, actions, workflows, knowledge sources and escalation paths
• Designing secure retrieval-augmented generation solutions using approved organizational content and data sources
• Integrating agents with Microsoft Teams, SharePoint Online, Dataverse, Power Automate, Microsoft Fabric, Power BI, SQL databases, APIs and enterprise applications.
• Developing reusable agent templates, prompt patterns, connectors, and architecture standards
• Establishing agent testing practices for accuracy, grounded-ness, security, reliability, usability, and business acceptance.
• Monitoring agent performance, usage, failures and response quality and implementing continuous improvements.
• Applying identity, access, data protection, data-loss prevention, environment, publishing and lifecycle-management controls
• Collaborating with cybersecurity, compliance, privacy, data, infrastructure, application and business teams
• Communicating project status, risks, decisions, dependencies and results in verbal and written form
• Following project schedules, change-control practices, assignments and production-support procedures
• Develop adoption strategies, success metrics and value realization plans to ensure AI solutions deliver measurable business benefits.

Professional

• Project a professional manner and image
• Adhere to ethical principles and responsible AI practices
• Demonstrate initiative, ownership and responsibility
• Work as a team member
• Manage time efficiently
• Prioritize and perform multiple tasks
• Adapt to change

Communication

• Recognizes and respects cultural diversity
• Adapts technical communication to individuals’ ability to understand
• Communicates complex AI, data, security and architecture concepts in clear business terms

Qualifications

Required Skills

• Extensive hands-on experience with Microsoft Copilot Studio, including agent configuration, generative orchestration, knowledge sources, topics, actions, authentication, testing, publishing and analytics
• Strong experience with Microsoft Power Platform, including Power Automate, Dataverse, connectors, solutions, environments and application lifecycle management
• Experience integrating Copilot Studio with Microsoft Teams, SharePoint Online, Microsoft 365, Microsoft Fabric, Power BI, SQL databases, REST APIs and enterprise systems
• In-depth understanding of Azure AI services, Azure OpenAI, Microsoft Entra ID, Microsoft Graph, retrieval-augmented generation, prompt engineering, security and AI governance

Required Experience

• Five or more years of experience delivering Microsoft Power Platform, cloud automation, business application or enterprise integration solutions
• Two or more years of hands-on experience with Microsoft Copilot Studio, conversational AI, generative AI or related enterprise agent technologies
• Experience leading solutions through requirements, architecture, development, testing, deployment, support and optimization
• Healthcare experience is preferred; experience with HIPAA-regulated environments is beneficial