Why GFI?
GFI Digital is an industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we’re committed to creating an environment where employees can grow, learn, and build long-term careers. If you’re looking for a company that truly cares about its people and its customers, GFI Digital is for you.
Copier Service Technician Job Summary
Job Type: Full Time
We provide both classroom and on the job training to qualified candidates. We also provide a competitive hourly wage, a rich performance based monthly bonus program, company provided vehicle, cellphone and laptop.
Qualifications
· Mechanical and technical aptitude is required.
· Excellent customer-facing skills and a positive attitude are a must.
· Candidates must have a valid driver’s license and a clean driving record.
· Precise attention to detail, high level of organization and customer focused attitude.
· Highly self-motivated, directed, and an ideal team player
Responsibilities
· The Service Technician is responsible for the onsite installation, service and repair of a variety of office equipment
· This position requires traveling to and from customer sites to troubleshoot, repair and replace components as necessary
· Maintain, manage and reconcile personal parts inventory
· Meet or exceed appropriate productivity standards relative to assigned products
· Understand and utilize problem escalation procedures
Classroom/On-The Job Training
· Complete all assigned online computer-based training
· Demonstrate appropriate technical skills for repair and service of designated equipment which includes installation and customer training
· Attend scheduled training to acquire or increase working knowledge relative to service and repair of office equipment
Benefits & Perks
We believe in taking care of our team both professionally and personally. That’s why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
Financial & Retirement
Health & Wellness
#LI-LD1
GFI Digital was established in 1999 by local Founder and President Bruce Gibbs. We are a full-service provider of office technology, delivering the core solutions businesses rely on for IT, Print, and Communications, all backed by local, proactive support. As a single-vendor solution, our team has the expertise to make and keep technology simple for your business.
Our Mission: "To develop and support our customers and employees through our commitment to service excellence."
Our services include Office Equipment Sales & Service, Managed Print, Managed IT, Managed Intelligence, Advanced Technology Solutions, and Business Phone Systems.
■ Ricoh RFG Circle of Excellence
■ Pro’s Elite 100 Dealer since 2011
■ St. Louis Post-Dispatch Top Places to Work
■ Sharp Hyakuman Kai Award since 2015
■ Sharp Platinum Level Service Provider
■ Top 5 Sharp Dealer in the Nation
■ #1 Ricoh Production Growth Dealer in the Nation
GFI Digital is a Midwest-based business technology provider with offices in Missouri, Illinois, Kansas, Kentucky, and Arkansas, delivering nationwide support to organizations of all sizes.
