Job Description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

850 76th Street S.W. - Byron Center, Michigan 49315

Position Summary:

Provide administrative and operational support for National Accounts, ensuring accurate and timely completion of new-item setup, vendor onboarding, store setup, customer schedules, and account maintenance. Support customer needs while assisting with sales and fill-rate reporting.

Here's what you’ll do:

Complete new-item forms and coordinate item setup.

Coordinate vendor onboarding and setup requirements.

Assist with new-store setup and ongoing account maintenance.

Enter and maintain customer schedules, deadlines, and required documentation.

Work with customers, vendors, and internal teams to ensure timely execution of account activities.

Track customer requests, follow up on outstanding items, and resolve discrepancies.

Prepare and maintain reports tracking sales performance and fill rates.

Identify reporting discrepancies and communicate performance trends or concerns

Here’s what you’ll need:

Associate or bachelor’s degree preferred, or equivalent relevant experience.

1–3 years of experience in account coordination, sales support, customer service, or administration preferred.

Strong organizational skills and attention to detail.

Proficiency in Microsoft Office, particularly Excel and Outlook.

Strong written and verbal communication skills.

Ability to manage multiple priorities, meet deadlines, and collaborate across teams.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.