Job Description

Job Location: Palm Beach Atlantic University - West Palm Beach - West Palm Beach, FL 33401
Position Type: Full TimeEducation
Level: Post High School Training RequiredSUMMARY
In support of the university’s mission and objectives, the Workship Coordinator assists students in responding to human needs with Christ-like action in the community and the world. This position coordinates Workship events, group projects, and extended service trips. This role serves as a resource for students connecting them with community service opportunities enabling them to discern their vocation and develop a life-long habit of servant leadership.
Administrative Support
- Oversees processing of student Workship hours and maintains Workship hours database.
- Manages the online presence for the Workship office, including but not limited to, the Workship module in the learning management system and social media.
- Develops written and online advertising and promotional materials for Workship programs/projects, including weekly e-newsletter communication.
- Maintains the Events Calendar for Workship on myPBA.
- Assists the Director in planning and promoting opportunities for students to meet with local non-profit community agencies.
- Maintains up-to-date directory of community partner database.
- Prepares reports as requested including but not limited to, programming reports, monthly reports, Trustee reports, statistical data, and student surveys.
- Performs basic clerical tasks, such as email and phone correspondence, e-filing, copying, scheduling appointments, routing mail, and preparing bulk mailings.
- Performs basic bookkeeping tasks and tracks departmental budget expenditures in the Jenzabar program, as well as preparing credit card statements.
- Maintains an adequate inventory of office/project supplies.
Programming
- Assists with the planning and implementation of Workship programs, including Welcome Week, MLK Day of Service, Career/Workship Fair, service trips, and one-time/recurring service projects. May include weekends, 3-5 times per year.
- Assists with Workship orientation activities to provide all new students with accurate information on how to find opportunities to serve, as well as information on Workship policies.
- Assists student leaders with community service project preparation, which includes communication, gathering supplies, and other needs.
- Partners with Athletics, First Year Experience, SAIL, and student organizations to plan and implement Workship projects for specific student groups.
- Assists faculty in setting up and leading Workship and service-learning projects.
- Completes special projects for the Student Life division as assigned.
- Attends university functions on-campus and represents the university at off-campus functions, as assigned.
Customer Service
- Greets and assists visitors to the Workship/Career Development Office, including administration, faculty, staff, students, parents, and community partners.
- Responds to student concerns and inquiries regarding Workship policies and procedures.
- Responds to basic inquiries for the Career Development Office.
- Represents Workship in professional organizations such as Nonprofits First, as directed.

QualificationsEDUCATION
Post high school training required, bachelor’s degree preferred, or equivalent experience.
EXPERIENCE
1+ years of volunteer experience and/or work with a nonprofit organization or church.
ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)
- Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
- Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
- Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
- Adaptable/Flexibility – Ability to change or adjust to change.
- Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
- Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
- Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
- Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
- Continuous Improvement – Implement or brainstorm ways to optimize a process.
- Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
- Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
- Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
- Strategic Mindset – Ability to step out of the everyday details, view the situation from above and provide an objective perspective
- Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
ADDITIONAL REQUIREMENTS
- Ability to work non-routine hours during certain times of the year.
- Ability to sit for prolonged periods of time.
- Ability to traverse campus and stairs.
- Ability to lift/move objects up to 25 pounds.