National HealthCare Corporation (NHC)

Coordinator – Utilization Management

National HealthCare Corporation (NHC)  •  Knoxville, TN (Onsite)  •  3 hours ago
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Job Description

Full-Time Utilization Management Coordinator

Utilization Management experience required

Behavioral Health experience strongly preferred

Knoxville, TN

Join a growing behavioral health hospital where your experience helps patients access the care they need.

Knoxville Center for Behavioral Medicine is seeking an experienced Utilization Management Coordinator to support inpatient and Intensive Outpatient Program (IOP) services. This role is ideal for someone who understands insurance authorizations, concurrent reviews, and payer requirements and enjoys working closely with clinical teams to support positive patient outcomes.

What You'll Bring

  • Bachelor’s degree in nursing or Other Clinical degree preferred, High school diploma required
  • Utilization Management experience in a healthcare or behavioral health setting
  • Experience with inpatient behavioral health and/or IOP authorizations preferred
  • Knowledge of insurance benefits, medical necessity criteria, and payer requirements
  • Strong organization, communication, and time-management skills
  • Experience with EHR systems and authorization portals

What You'll Do

  • Verify insurance benefits and obtain authorizations
  • Manage concurrent reviews and payer communication
  • Submit clinical information to support continued treatment
  • Track approvals, review dates, and authorization requirements
  • Assist with denials, peer-to-peer reviews, and follow-up
  • Maintain accurate documentation and compliance standards

Why Join Us?

At Knoxville Center for Behavioral Medicine, we're committed to improving lives through compassionate, personalized behavioral healthcare. We proudly partner with NHC, Tennova Healthcare, and The University of Tennessee Medical Center to serve adults and geriatric patients throughout our community.

If you're an experienced UM professional looking to make a difference in behavioral health, we'd love to hear from you. Apply today!

Equal Opportunity Employer

National HealthCare Corporation (NHC)

About National HealthCare Corporation (NHC)

National HealthCare Corporation (NHC) has been providing the best in senior care for over 50 years. At NHC, we believe that care should respect the individual, promote recovery, wellbeing and independence. We believe in celebrating life every day at our centers.

In NHC communities, we currently operate 80 skilled nursing centers, 26 assisted living communities, 3 behavioral health hospitals, 9 retirement communities, 30 hospice agencies, and 34 homecare agencies. Other services include memory care, senior care pharmacies, hospital, rehabilitation services and management and accounting services to third parties.

NHC is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal has always been to provide a full range of extended care services, designed to maximize the wellbeing and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Murfreesboro, Tennessee
Year Founded
1971
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