Job Description

Coordinator - Translation and Interpretation Services

Reports to: Director - Bilingual Programs and Supports

PC#: 22007
Pay Grade 301
239 Days
Salary: $51,323- $61,834
FLSA Status: Exempt

This is a grant-funded position and is contingent on availability of funds.

Position Purpose

The Coordinator of Translation and Interpretation Services is responsible for overseeing the planning, coordination, quality assurance, and delivery of translation and interpretation services that ensure access to district programs, services, communications, and information for students, families, and community members whose primary language is not English.

This position manages translation and interpretation systems, coordinates internal and external language service providers, supports district compliance with federal, state, and district requirements related to language access, and ensures that translated materials and interpretation services are provided in a timely, accurate, and culturally responsible manner.

ESSENTIAL JOB FUNCTIONS

• Supports districtwide language access initiatives by coordinating translation and interpretation services for students, families, campuses, departments, and community stakeholders.
• Coordinates the preparation, review, and delivery of translated documents, including parent communications, instructional materials, forms, legal documents, district publications, and other materials requiring language access support.
• Reviews translated materials for accuracy, grammar, syntax, and consist with district standards.
• Develops, maintains, and monitors systems for tracking translation requests, interpretation requests, service delivery, and program outcomes.
• Maintains electronic and paper records of translation and interpretation services and produces reports as needed to support program monitoring and compliance.
• Coordinates and schedules interpretation for district meetings, events, trainings, parent meetings, and community engagement activities.
• Oversees and supports interpretation activities in multiple languages, including coordination of equipment and logistical requirements when applicable.
• Identifies, recruits, trains, and maintains a pool of qualified internal and external translators and interpreters to support district services.
• Coordinates with approved vendors and contractors to ensure quality, timeliness, and cost-effective delivery of language access services.
• Administers language proficiency assessments for district employees and maintains records related to employee language qualifications and certifications.
• Supports compliance with federal, state, and district requirements and expectations related to language access and communication with multilingual families.
• Provides guidance and support to district departments and campuses regarding translation and interpretation procedures, timelines, and best practices.
• Supports family engagement efforts by ensuring multilingual families have equitable access to district communications, services, programs, and resources.
• Demonstrates flexibility in scheduling and availability, including extended or adjusted work hours during peak compliance periods, monitoring cycles, and critical deadlines, to ensure timely and accurate execution of responsibilities.

Safety

• Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
• Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
• Corrects unsafe conditions in the work area and promptly reports any conditions that are not immediately correctable to the supervisor.

Supervisory Responsibilities

• None

Personal Work Relationships

• All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals.
• Exhibits high professionalism, standards of conduct and work ethic.
• Demonstrates high quality customer service; builds rapport/relationship with the consumer.
• Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork. Responds and acts appropriately in confrontational situations.

Other Duties as Assigned

• Performs all job related duties as assigned and in accordance to the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge, Skills and Abilities

• Knowledge of federal and state requirements regarding language access and communication with multilingual families.
• Knowledge of translation and interpretation standards, practices, and ethics.
• Knowledge of English and Spanish grammar, syntax, punctuation, spelling, and written communication conventions.
• Knowledge of regional language variations, cultural differences, and appropriate language usage.
• Knowledge of technical, instructional, legal , and educational terminology commonly used in K-12 public education.
• Knowledge of language proficiency assessment processes and administration protocols.
• Knowledge of district operations and communication systems.
• Skill in accurately translation and interpreting complex information while preserving meaning, intent, tone, and context.
• Skill in quality assurance and review of translated documents.
• Skill in coordinating multiple projects, timelines, and service requests simultaneously.
• Skill in managing databases, service logs, and reporting systems.
• Skill in communication, both orally and written, with diverse stakeholder groups.
• Skill in building productive relationships with district staff, families, vendors, and community organizations.
• Skill in organizing and analyzing service data to support continuous improvement efforts.
• Ability to interpret and translate between English and Spanish at a high professional level.
• Ability to communicate effectively in both oral and written forms in English and Spanish.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize competing demands and meet deadlines.
• Ability to work independently while coordinating with multiple departments and stakeholders.
• Ability to administer language proficiency assessments and maintain accurate records.
• Ability to ensure equitable access to district information and services through effective language support systems.

Travel Requirements

• Travels to school district buildings and professional meetings as required.

Physical and Mental Demands, Work Hazards

• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Occasional light lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; may require occasional irregular and/or prolonged hours.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

Minimum Required Qualifications

Education:

• Bachelor's degree from an accredited college or university required.

Certification/License:

• Translation, interpretation, or language proficiency certifications preferred.

Experience:

• Minimum of 3 years of experience in translation, interpretation, language access services, or related work required.
• Advanced bilingual and biliterate proficiency in English and Spanish required.
• Experience coordination translation and interpretation services in an educational, governmental, nonprofit, or similarly complex organization preferred.
• Experience managing multiple projects and deadlines in a customer-service-oriented environment preferred.

This is a grant-funded position and is contingent on availability of funds.

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.