Job Description

Job ID: 62765

Job Category: Emergency, Fire and Paramedics Services

Division & Section: Toronto Emergency Management, Toronto Emerg Mgmt Special Projects

Work Location: 703 Don Mills Road, Toronto, ON

Job Type & Duration: Full-time, 1 Permanent, 2 Temporary (8 months) vacancies ending December 31, 2026

Salary Range: $103,431.00 - $141,247.00 (2025 rate), TM1029, WG 7.0

Hiring Zone: $116,222.00 - $126,009.00

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 3

Posting Period: 06-MAR-2026 to 22-MAR-2026

Ready to take your career to the next level?Do you thrive under pressure and excel in dynamic, fast-paced environments? We’re looking for a sharp, adaptable problem-solver with strong communication skills, keen emergency management abilities, and sound judgment to lead emergency response operations, planning, and training. If you're passionate about making critical decisions in high-stakes situations and want to be at the forefront of incident management, this is the opportunity for you!

If this sounds like you, Toronto Emergency Management (TEM) wants you on our team! We’re seeking action-driven professionals ready to take on critical roles in emergency preparedness and response. As a Coordinator, you’ll be at the heart of the City’s emergency management program - helping to prevent, mitigate, prepare for, respond to, and recover from incidents. You’ll work closely with City divisions, public agencies, NGOs, and private sector partners to keep Toronto safe. Plus, you’ll even play a key role in helping the City prepare for the FIFA World Cup 2026

The successful candidate will use innovative approaches to solve problems and lead multi-stakeholder projects in any of the following Emergency Management portfolio areas:

• Emergency readiness for major planned special events, including FIFA World Cup 2026
• Hazard identification and risk assessments
• Critical infrastructure identification and assurance
• Emergency operations center readiness
• Operational response coordination
• Business continuity management
• Emergency risk communications, public education, and community outreach/engagement
• Emergency social services
• Plan development, exercises, and training
• Nuclear Emergency Planning
• After-action reviews, corrective action processes and strategic planning

Major Responsibilities

• Develops, maintains, implements and reviews policies, guidelines, procedures, standards and plans to effectively:
  • Support the City's prevention of, mitigation against, preparedness for, response to and recovery from a range of hazards. This includes all-hazards response planning (e.g., City's Emergency Plan) and development of hazard-specific response plans (e.g. City's Nuclear Response Plan).
  • Identify specific hazards and critical infrastructure upon which the City's risk-based prevention, mitigation and preparedness activities, strategies, and initiatives are managed and developed.
  • Support emergency readiness of major planned events across the city to ensure the safety of participants and attendees.
  • Coordinate and manage response efforts among various agencies and stakeholders during emergencies to ensure a cohesive and efficient response.
  • Coordinate essential continuity of business functions and City operations during and after emergencies (Business Continuity Management).
  • Communicate risks, provide public education, and engage with communities to enhance preparedness and resilience.
  • Provide support and services to affected individuals and communities during emergencies, including sheltering, food, and medical assistance (Emergency Social Services).

• Leads and/or supports project steering committees and interdepartmental teams, chairs meetings and promotes discussion of complex topics and acts as the City's representative on inter-agency emergency management initiatives.
• Develops business cases, requests for proposal, project charters, work plans, briefings, council reports and other standard documents to support assigned projects and conducts jurisdictional research, as required.
• Coordinates the core operational functions of the Toronto Emergency Operations Centre (TEOC) and alternate TEOC including logistics, planning, administration, and operations. Maintains the TEOC in a state of preparedness and operational readiness for activation on a 24/7 basis.
• Supports TEM's 24/7 emergency response capacity through shared participation in on-call schedule, as required.
• Supports and occasionally leads the City's response to emergencies by attending the Emergency Operations Centre, or deployed to an emergency site in the field (e.g., emergency reception centre), or as a liaison officer within another activated command centre.
• Participates in assigned Incident Management Team roles to support the coordinated response to evolving incidents or emergencies.
• Develops, conducts, and evaluates exercises and training for staff from City divisions, agencies, and commissions; other municipalities and the provincial and federal governments; private sector groups; non-governmental organizations and volunteer agencies.
• Develops and conducts after action reviews and corrective action processes to identify best practices and lessons learned and leads performance management processes and identifies innovative and resourceful approaches, concepts and analysis methods to make recommendations for continuous improvements.
• Recognizes problems, makes recommendations, and when appropriate, takes appropriate corrective/preventive action.
• Provides advice and updates to management, using innovative, effective methods to present information (e.g., dashboards, presentations, reports).

What do you bring to the role?

1. Post-secondary education in a related field (e.g., Disaster / Emergency Management, Public Administration, Public Health, Environmental Science, Geography / GIS, event management) or the equivalent combination of education and/or relevant experience.
2. Extensive experience in coordinating and/or supporting complex and large-scale emergency management planning, emergency response, special events, business continuity, emergency social services, public safety, risk management or other related fields.

3. Extensive experience acting as a project leader developing and overseeing large, complex projects, such as emergency management initiatives in a major public or private sector organization and initiating, coordinating and managing the implementation of solutions.
4. Proficiency with software applications including MS Office Suite (Microsoft Word, Excel, PowerPoint, Visio, SharePoint, etc.), Microsoft Teams, Adobe Acrobat.
5. Strong oral and written communication skills, including the ability to prepare and deliver presentations and write plans, procedures, reports, and briefing materials.
6. Excellent analytical and critical thinking skills to provide recommendations and advice to senior management.
7. Excellent organizational skills and attention to detail, with the ability to work in a high-volume, high-stress and politically sensitive unit, while delivering projects under tight deadlines with minimal supervision.
8. Exceptional interpersonal and negotiation skills with the ability to establish positive working relationships and communicate effectively with a broad range of stakeholders including senior leadership, other City staff and Councilors, emergency services and public safety agencies, external organizations and members of the public.
9. Knowledge of the roles and responsibilities of key stakeholders in the City’s emergency management program, including local, provincial, and federal governments, emergency services and public safety agencies, non-government organizations, broader public sector agencies and private sector businesses.
10. Knowledge of the current issues and trends in the field of emergency management, including familiarity with relevant legislation (e.g., Emergency Management and Civil Protection Act, Chapter 59 of Toronto’s Municipal Code, Occupational Health & Safety Act).
11. Ability to travel to the Emergency Operations Centre, or an emergency site (e.g. site emergency operations centre, emergency reception centre), or designed command centre at any time of the day or night.

Information Session

If you are interested in learning more about the Coordinator role within Toronto Emergency Management, you can participate in a virtual MS Teams information session on March 12th from 12:00PM - 1:00PM EST You will have the opportunity to ask questions related to the position, working for the City of Toronto's Toronto Emergency Management division as well as the City's application process.

Please register to participate in the information session using this link: https://events.teams.microsoft.com/event/113ea717-fa4b-4c0c-b230-97666f19d5e8@f0bc8ec6-9ed8-4d0c-9189-411ad949cc65

Your name and email are required for registration, but they will remain private during the session.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request Learn more about the City’s Hiring Policies and Accommodation Process