Job Description

Scope of Position: Coordinates administrative onboarding processes, maintains employee records, and serves as a primary point of contact for employee inquiries. Provides in-person employee support on behalf of the Talent Experience team and support to the Manager, Talent Experience. Oversee the preparation and distribution of internal employee documentation, supports compliance and reporting requirements, and contributes to day-to-day Talent Experience operations.

Reports to: Manager, Talent Experience

WinShape Foundation is a Biblically-based Christian non-profit organization that seeks to glorify God by creating transformational, Christ-centered experiences for people in every stage of life. We do this through five core ministries that each use scriptural truth to offer summer camp, foster care, team and leader development, college student discipleship, and marriage enrichment. To view our full Statement of Faith, click here.

Responsibilities

• Partners with Talent Acquisition to support administrative onboarding, including generating and verifying TimeClock IDs, facilitating O365 credentials, resetting Workday passwords, monitoring onboarding progress, and assisting with I-9 completion
• Coordinates onboarding materials, including new hire folders and name badges, ensuring a smooth and organized day-one experience for new employees
• Maintains employee personnel files, ensuring records are accurate, up to date, securely stored, and compliant with data protection standards
• Provides front-line support by managing the Talent Experience phone line and inbox, sorting/scanning mail, and directing employees to appropriate resources, policies or contacts
• Prepares and distributes employee documentation, including all internal employee letters (e.g., promotions, transfers, bonus awards), employment verifications, separation notices, and miscellaneous correspondence (e.g., proof of employment, insurance, or recognition), in coordination with Payroll as needed
• Supports compliance and reporting requirements, including EEO-1 reporting and Bureau of Labor Statistics surveys
• Assist with unemployment claims and leave administration by preparing documentation, tracking requests, and escalating issues as directed
• Collaborates with the Talent Experience team on invoice processing, audits, and other administrative tasks
• Maintains and update Talent Experience policies and documents in Workday and internal systems (e.g., PRESS) to ensure accuracy and accessibility
• Perform other duties as assigned

Qualifications

• Associate’s degree in Human Resources, Business Administration, or a related field required; bachelor’s degree preferred
• Minimum of 2+ years of experience supporting HR or administrative functions
• Must be based on the Mt. Berry, GA campus; this is an onsite role requiring 4–5 days per week in the office with only occasional remote work
• Proficiency in Microsoft Word and Excel required; PowerPoint experience preferred
• Must reside within 60 miles of the Rome Retreat, and less than 150 miles from the Atlanta Support Center
• Attend WinShape Foundation gatherings and events, including but not limited to the ONE Conference, Fall Rally, town halls, and other meetings as communicated by the leadership team
• Some travel may be required

Skill Set:

• Demonstrated ability to handle highly confidential information with discretion
• Strong customer service orientation with the ability to provide in-person employee support
• Excellent organizational and administrative skills with the ability to manage multiple priorities
• High attention to detail with strong analytical and problem-solving abilities
• Strong verbal and written communication skills
• Ability to work collaboratively and support cross-functional teams