Job Description

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.

Step Up For Students empowers families to pursue the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential.

Our culture is rooted in two core values:

• Everyone is an asset
• Every event is an improvement opportunity

These values guide how we work together and continuously improve. We expect every team member to bring these principles to life in their daily work.

The Coordinator, Step Further Communications plays a key role in advancing the Step Further brand by developing and executing integrated communications strategies that elevate awareness, strengthen stakeholder engagement, and amplify the organization's mission and impact. This position supports the creation of compelling storytelling and strategic content across multiple channels, helping to position Step Further as a trusted thought leader within the industry.

The coordinator ensures consistent and impactful messaging across digital platforms, campaigns, newsletters, media outreach, and stakeholder communications. They develop engaging content including website copy, feature stories, press releases, executive communications, and editorial materials that showcase program outcomes, innovation, and organizational achievements.

In addition, the coordinator supports proactive media relations efforts by monitoring industry and media trends, managing media coverage reporting, and identifying opportunities to increase brand visibility through earned media, conferences, partnerships, and community engagement initiatives. The role also coordinates thought leadership activities, including speaking engagements, webinars, podcasts, conferences, and media interviews, managing logistics and partnering with subject matter experts to deliver polished, high-impact presentations and external communications.

Through strong communication, project management, and relationship-building skills, the Coordinator helps enhance the visibility, credibility, and influence of the Step Further initiative among key audiences and stakeholders.

Location: Florida (United States)

Key Responsibilities

• Assist in the development and execution of integrated communications strategies that advance the Step Further brand, increase awareness, and support organizational objectives.
• Draft, edit, and coordinate compelling content for websites, newsletters, articles, campaign materials, reports, and stakeholder communications that effectively communicate organizational impact and outcomes.
• Ensure consistent application of brand standards, messaging, voice, and visual identity across all communication channels and external-facing materials.
• Coordinate updates to website content, ensuring information is accurate, relevant, engaging, and aligned with organizational priorities and communication strategies.
• Assist with media outreach activities, including drafting and distributing press releases, responding to media inquiries, and maintaining media contact databases.
• Monitor media coverage, track communication metrics, prepare news clippings and media summaries, and provide insights on media visibility and public perception.
• Develop communication materials that strengthen relationships with community partners, stakeholders, sponsors, and other external audiences.
• Support the planning and execution of speaking engagements, conferences, webinars, podcasts, panel discussions, and media opportunities that position organizational leaders as industry thought leaders.
• Coordinate communication and logistical activities related to conferences, community events, stakeholder meetings, and external engagement initiatives.
• Support and or administer multiple communications projects simultaneously while monitoring deadlines, coordinating approvals, and ensure timely delivery of communication products and campaigns.
• Transforms information and organizational achievements into compelling narratives that increase awareness, engagement, and credibility.
• Develops and delivers clear, audience-focused communications that support organizational goals and strengthen stakeholder understanding and engagement.

Qualifications

• Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. Military service can substitute for professional experience and/or formal education requirements.
• 3 years of experience supporting communications campaigns, branding initiatives, or public engagement efforts.
• 1-3 years of experience in developing and editing content for multiple communication channels, including websites, newsletters, social media, reports, and stakeholder communications.

You’ll Stand Out If You Have:

• Experience utilizing analytics tools such as Google Analytics, Meta Business Suite, Hootsuite Analytics, Sprout Social, or similar platforms.
• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Digital Media, Advertising, Mass Communications, or a related field.
• While all qualified applicants will be considered, preference will be given to candidates living in Florida due to occasional travel for meetings within the state.

Key Competencies:

• Effectively utilizes digital platforms and communication channels to engage audiences and support organizational objectives.
• Maintains social media platforms, content scheduling, audience engagement, and channel performance.
• Develops compelling, audience-focused content and narratives that communicate organizational impact across digital formats.
• Uses performance metrics and audience insights to evaluate effectiveness and inform content and engagement strategies.
• Creates photography, video, and other visual assets that enhance digital communications and brand awareness.
• Works effectively with colleagues, partners, stakeholders, and external audiences to support communication objectives.
• Embraces change, explores new technologies, and applies innovative approaches to digital communications.

Interview Process:

• Veriff Identity Verification
• Recruiter Video Interview
• Interview Director, Head of Federal Tax Credit Scholarship Communications
• Panel Interview Senior Director, Head of Federal Scholarship Tax Credit Business Initiatives & Manager, Marketing & Communications Federal Tax Credit Scholarship

Why you’ll love working here:

• Award-Winning Culture:

We’ve been named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group and honored as one of the Healthiest Companies by Florida’s First Coast Worksite Wellness Council. Fast Company recognized us as one of the Best Workplaces for Innovators—proof that we foster an environment where big ideas and bold thinking are encouraged.

• Comprehensive Benefits:

Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future.

• Flexibility & Work-Life Harmony:

Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy.

• Growth & Development:

From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way.

• Supportive Professional Environment:

Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace. Collaboration isn’t just encouraged, it’s how we work.

Working Conditions and Equipment Use:

• Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
• Valid driver’s license and proof of insurance may be required, depending on role responsibilities.
• Must be able to lift up to fifteen (15) pounds.
• Frequent use of office machines to include telephone, computer, and printer.

Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.