Job Description

Sales Execution Imports deals directly with customers aiming to develop, secure and maintain the most profitable business for Hapag-Lloyd in accordance with the company’s objectives. The purpose of Sales Execution, Imports is to produce optimum contributions for Sales Execution deals directly with customers aiming to develop, secure and maintain the most profitable business in accordance with the company’s objectives. Key challenges and satisfaction come from understanding the customers’ needs and wants, fulfilling customer requests, and meeting budget.

Sales Execution interface with Sales Steering, Sales Support, Customer Service, Operations and Finance.

• Managing and growing own portfolio of customers and opportunities
• Covering MR and Geo-From customers (Push-Pull) as defined in Area Sales Steering concept and Developing budget within designated territory
• Focusing on medium and large accounts as well as developing existing customers; servicing and maintaining all accounts within assigned territory
• Directly dealing with customer in face-to-face appointment to develop, secure and maintain most profitable business
• Conducting MR planning and review account performance as defined in Area Sales Process
• Conducting account planning and derive an account strategy including an action plan to develop customers / opportunities
• Coordinating the participation in tender requests from own customers and handling customer tender feedback
• Participating in weekly coaching sessions with Country Manager to review past sales activities and align activities for the future
• Approaching import customer through specified Sales channels (e.g., reefer, import)
• Coordinating credit applications in coordination with Sales Management and Finance
• Provide import market information and insights
• Ensure proper handover to and work closely with colleagues in other sales channels
• Preparing and executing visit plans and reports in requisite systems
• University degree in Business, Logistics, Supply Chain Management, or a related field
• Commercial and entrepreneurial mindset, with a proactive approach and the confidence to negotiate and close business opportunities.
• Strong business and customer focus and the ability to build effective working relationships.
• Collaborative team player who can coordinate across functions and stakeholders.
• Clear, persuasive communication and presentation skills.
• Digital aptitude, including the ability to support and promote e-commerce and online customer solutions.
• Proficiency in MS Office and confidence learning business applications and systems.
• Strong written and spoken English.