Job Description

Pay Range: $21-$26 hourly

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old-fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now.

About the team and position

The Safe & Secure Inventory Control Team leads our efforts to ensure our unit inventory is accounted for to help us change the way people buy and sell cars. This team works closely with our operational business partners to confirm receipt of our inventory, to track our inventory through a rigorous cycle count process, to monitor any exceptions, to ensure reconciliation is in place, and to coordinate any adjustments with our finance team. This team works collaboratively with various partners across Carvana to ensure we have consistent repeatable processes in place to provide a clear picture of where our inventory is across our 200+ locations. This team uses innovation and technology to ensure our processes are efficient. The Safe & Secure Inventory Control Team is an integral part of helping the Safe & Secure organization achieve our mission of optimizing operational risk to support Carvana fulfill key business objectives.

What you’ll be doing

• Perform review of and/or reconciliation process for vehicle loss (including vehicle losses resulting from fraud) cases.
• Review and effectively resolve inventory exceptions.
• Develop and leverage understanding of inventory accuracy/control systems, tools, processes, and reporting, as well as company sites/locations, and operating models to aid in the research, reconciliation and vehicle recovery processes.
• Use discernment and discretion to identify the appropriate resolution in both standard and unique scenarios, leveraging available resources, protocols, and precedents.
• Document statuses, findings, and/or progress clearly and concisely.
• Communicate timely, effectively, and professionally with all business partners and stakeholders.
• Maintain a consistent lens for continuous improvement, communicating obstacles or areas of opportunity to leadership.
• Effectively share knowledge of best practices, proper utilization of tools and reporting, adherence to standards, and provide a clear continuous improvement leadership philosophy.
• Maintain metric deliverables including but not limited to scan rates, critical tracking, unit loss rate, and financial reserves.
• Review and perform geofence updates.
• Perform other duties as assigned - responsibilities dependent on area of focus.

What you should have

• Minimum of 1 year of experience in logistics or supply chain support, or project management.
• Minimum of 2 years with exception-based reporting (or related work in troubleshooting/issue resolution).
• Experience and proficiency usingGoogle Suite products (Google Sheets, Google Docs, etc.).
• Proven ability to manage deliverables and metrics against aggressive targets and timelines.
• Excellent communication skills, oral and written.
• Exceptional ability to communicate strategic initiatives and motivate others to execute them.
• Strong problem-solving and decision-making abilities.
• Proficient computer skills.

What we’ll offer in return

• Full-Time hourly position with competitive hourly rate.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.