As a Resort Coordinator Specialist you will support the financial operations of our resort location(s). This position demands a high level of accuracy, organizational skills, and a commitment to our Spirit of Service culture, which prioritizes exceptional customer service and teamwork. You will be responsible for essential financial tasks, including invoice management, purchase order processing, departmental reporting, and month-end procedures.
· Daily Revenue Reporting: Prepare the Daily Manager Revenue Review Report (DMRR), ensuring precision and timely delivery.
· Accounts Payable Processing: Process and code invoices, ensuring adherence to company policies and vendor agreements.
· Financial Reconciliation: Manage and reconcile departmental checkbooks, maintaining financial accuracy and oversight.
· Month-End Accruals: Prepare monthly accruals, collaborating with the Senior RO Specialist to confirm accuracy and completeness.
· Vendor Relations: Address vendor inquiries for Elara and Elara HC professionally, providing efficient service and resolving issues as needed.
· Payroll review/processing: Ensure all payroll is reviewed and approved by each department manager, submit payroll uploads, etc
· Accounts Receivable: Review city ledger balances and ensure all balances are reconciled & collected on within contract terms
· Special Projects and Support: Assist with special projects and requests, collaborating with the Senior Business Manager to enhance department efficiency and performance.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Strong multi-tasking skills, with the ability to prioritize tasks effectively to meet deadlines.
Self-motivated with above-average organizational skills and attention to detail.
Commitment to excellent service standards, ensuring guest and coworker satisfaction through professional and prompt responses.
Proficient English communication skills, both verbal and written, to interact clearly with guests, owners, and team members.
Proficiency in Excel, Word, and 10-key typing; Oracle experience is a plus.
Strong mathematical abilities for quick and accurate calculations.
Exceptional data entry accuracy.
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
