John Muir Health

Coordinator - Patient Engagement - AS Quality Management/Patient Engagement - Full Time - 8 Hour - Days

John Muir Health  •  $53.64/hr  •  Walnut Creek, CA (Onsite)  •  10 hours ago
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Job Description

The Patient Engagement Coordinator plays a key role in building and maintaining positive relationships between healthcare providers and patients, ensuring an exceptional patient experience throughout the care journey. The coordinator serves as a liaison between patients, their families, and the healthcare team, addressing and responding to concerns from both inpatient and outpatient settings within the John Muir Health system.

Education

  • Associate's Degree – Required or 2 plus years in healthcare

  • Bachelor’s degree in healthcare management or related field - Preferred

Experience

  • 2+ Healthcare patient engagement experience – Required

Skills

  • Relationship based communication

  • Strong interpersonal skills

  • Excellent written and communication skills

  • Data analytics

  • Excel and PowerPoint

  • Knowledge of health IT systems including Electronic Health Records (i.e. Epic)

Work Shift:

08.0 - 08:00 - 17:00 No Waive (United States of America)

Pay Range:

$35.76 - $53.64Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.
Pay will be adjusted to the local market if hired outside of the Bay Area

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

Scheduled Weekly Hours:

40

John Muir Health

About John Muir Health

John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,000 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care.

John Muir Health is a collaborative, patient-centered health care environment. Listening, explaining and working together as a team, we help patients achieve their optimal health through partnership between physicians, employees and volunteers built on mutual respect, support for each other, and personal accountability. We believe in each other. We empower each other. We celebrate each other¹s successes, and our differences. We recognize those who exemplify excellence, and reward them for contributing to our collective success.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Walnut Creek, CA
Year Founded
Unknown
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