
The Patient Engagement Coordinator plays a key role in building and maintaining positive relationships between healthcare providers and patients, ensuring an exceptional patient experience throughout the care journey. The coordinator serves as a liaison between patients, their families, and the healthcare team, addressing and responding to concerns from both inpatient and outpatient settings within the John Muir Health system.
Education
Associate's Degree – Required or 2 plus years in healthcare
Bachelor’s degree in healthcare management or related field - Preferred
Experience
2+ Healthcare patient engagement experience – Required
Skills
Relationship based communication
Strong interpersonal skills
Excellent written and communication skills
Data analytics
Excel and PowerPoint
Knowledge of health IT systems including Electronic Health Records (i.e. Epic)
08.0 - 08:00 - 17:00 No Waive (United States of America)
Pay Range:
$35.76 - $53.64Hourly
40

John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,000 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care.
John Muir Health is a collaborative, patient-centered health care environment. Listening, explaining and working together as a team, we help patients achieve their optimal health through partnership between physicians, employees and volunteers built on mutual respect, support for each other, and personal accountability. We believe in each other. We empower each other. We celebrate each other¹s successes, and our differences. We recognize those who exemplify excellence, and reward them for contributing to our collective success.