Job Description

The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

Key Responsibilities

• Ensure residents security deposits are reviewed/processed timely to state-required timelines
• Process move-out functions accurately as stated in the department's process and procedures
• Review resident lease pages for information concerning their move out
• Reconcile resident ledgers to ensure accuracy before a final statement is produced
• Review inspection photos and compare them to bid repair items to determine resident-responsible damages
• Adjust resident ledgers as needed per their lease
• Send out final move-out statements
• Evaluate move-out dispute work orders for validity and response
• Update lease pages and work orders with information relating to move-out
• Weekly reporting
• Other projects as assigned

Job Requirements

Minimum Requirements

• High School diploma.
• Proficiency in Microsoft Excel and Outlook.
• Ability to perform repetitive tasks with high accuracy.
• Strong written and verbal communication skills in English.
• Ability to work in a fast-paced environment and manage ambiguity.
• For internal applicants at least 1 year in your current position/rol

Preferred Qualifications

• Current student in Finance, Real Estate, Accounting, or a related field.
• Experience with Yardi or in property management.
• Familiarity with Salesforce or similar workflow systems.

Functional and Behavioral Skills

Functional Skills

• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams).
• Experience using reporting trackers for timelines and budgets.
• Ability to review and interpret repair estimates and contracts.
• Familiarity with property management or renovation processes.

Behavioral Skills

• Strong attention to detail and organizational skills.
• Effective communicator across multiple channels (calls, chat, email).
• Team-oriented with ability to collaborate across departments.
• Problem-solving mindset and ability to adapt to shifting priorities.
• Proactive approach to meeting deadlines and managing expectations.