Job Description

Level: Experienced
Job Location: Ronald McDonald House Chicagoland & NW Indiana Busns. Office - Hines , IL 60141
Position Type: Part TimeEducation
Level: Not Specified
Salary Range: $24.00 - $28.00 Hourly

Travel Percentage: Road Warrior
Job Shift: Day
Job Category: OtherWe exist so families can get better together. Each night, we keep 181 families close to the care and resources they need through six area Ronald McDonald Houses® and four Ronald McDonald Family Rooms®. Enabling families to stay close to their hospitalized child supports the health and well-being of the child and saves families more than $10 million in hotel and food costs each year. We also operate the Ronald McDonald Care Mobile® program, providing medical care to children in underserved areas. Ronald McDonald House Chicagoland and Northwest Indiana is an independent not-for-profit 501(c)(3) organization.
The Coordinator, McDonald’s Engagement assists in the partner relations efforts with McDonald’s restaurants across Chicagoland and Northwest Indiana, their partners, and employees. This position assists and is involved in all aspects of McDonald’s facilitated giving efforts, including Round-Up for Ronald McDonald House, the Donation Box program, and any special in-store promotions.
Essential Job Functions
- Works in partnership with the Associate Director to build relationships with store personnel at 462 restaurants in the MOCNI (McDonald’s Owner-Operators of Chicagoland and Northwest Indiana) co-op, in support of in-store donation programs that support Ronald McDonald House Chicagoland & Northwest Indiana.
- Makes daily visits to McDonald’s stores to steward McDonald’s partners.
- Assists the Associate Director as needed to support the annual planning, budgeting, tracking and recognition programs for store personnel and owner/operators.
- Assists in efforts to identify and execute Ronald McDonald House Chicagoland & Northwest Indiana engagement opportunities for MOCNI and their partners.
- Identifies and communicates McDonald’s employee stories that are relevant to the Ronald McDonald House Chicagoland & Northwest Indiana/MOCNI partnership.
- Works in partnership with the third-party consultant who manages the donation box program.
- Interacts and collaborates with donors, staff and volunteers to provide support and assistance in the fulfillment of department goals and objectives.
- Assists with volunteer activities and House specific events for the development team as needed.

Qualifications, Knowledge, Skills, and Abilities
- 3-5 years of sales and/or customer service experience required.
- Spanish language skills are a plus
- Must possess excellent organizational, time management, planning, and communication skills. Must be able to work independently and be self-driven.
- Must possess the ability to be efficient and maximize time for visiting restaurants.
- Ability to establish and maintain effective relationships and work collaboratively with staff and all McDonald’s partners and other supporters.
- Ability to be in a vehicle for long stretches of time to visit McDonald’s stores in both urban and rural areas, as well as getting in and out of the car multiple times a day.
- Must possess reliable means of transportation for frequent travel in/around Chicagoland and Northwest Indiana.
- High level of initiative, self-motivated, and driven to produce results.
- Solid understanding of the principles of database management and proficiency with all MS Office products.
- Must have or be able to obtain a valid driver’s license.

Work Environment and Physical Abilities (Reasonable accommodation may be made)
- While performing the duties of this job, must be available to work irregular hours and occasional weekends and nights.
- Ability to travel throughout Chicagoland area on a regular basis is required.
- Regular and predictable attendance is required.
- Regular on-site presence is expected, with consideration for remote work made upon request.
- Light sedentary office work.
- Frequently required to sit.
- Ability to travel to other program sites or events as needed.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear.
- Must be capable of carrying up to 35 lbs.
This part-time position is eligible for the following benefits:
- Paid Time Off
- 401(k)
- Employee Assistance Program
At Ronald McDonald House Chicagoland and Northwest Indiana, we believe in diversity, equity, and inclusion in the workplace, and we welcome and will consider applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Ronald McDonald House Chicagoland and Northwest Indiana provides reasonable accommodation to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need accommodation during the application or hiring process, please contact workwithus@ronaldmcdonaldhousechicago.org. Reasonable accommodations will be determined on a case-by-case basis.