Job Description

The Responsibilities:

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Develop and execute innovative social media, digital, and web campaigns in collaboration with the Marketing Manager, ensuring flawless implementation and alignment with marketing objectives
• Submit and proof creative requests for all advertising media, including direct mail, digital marketing assets, printed collateral, and outdoor signage, ensuring accuracy and brand consistency.
• Serve as a brand ambassador for Bally’s Chicago across social media platforms, including Instagram, Facebook, and other digital channels.
• Manage and respond to website-based guest inquiries, maintaining a consistent, informative, and welcoming tone while delivering exceptional customer service.
• Assist with planning and executing special events from slot tournaments, dinners, gift giveaways, and promotional drawings
• Execute drawings and events as needed on the casino floor
• Support and cultivate new ideas and methods to deliver business solutions
• Perform other duties as assigned

Compensation:

• Target Rate: $25.00/Hour

Additional Benefits:

• $7 Daily Employee Parking

Physical Demands & Work Environment:

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Must occasionally lift and or move up to 30 pounds
• Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color
• The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.