Job Description

Guided by our core values, Vancouver Coastal Health (VCH) has developed a central translation service team. The Language Services team supports culturally safe, quality care by improving patient/client access to health information and reducing language barriers. The team is responsible for translating health and clinical information and works in partnership with other language services teams including Virtual Health at VCH and the Provincial Language Services team at BC Health Shared Services.Reporting to the Program Leader, Language Services, the Coordinator provides centralized operational, coordination, and technical support for translation services across VCH. As part of team, the coordinator is responsible for coordination of translators and service providers, backend workflow execution, and systems management, while the Program Leader leads internal partner engagement, prioritization, and overall service oversight.

The Coordinator manages the operational components of translation requests, ensuring that clinical and public-facing materials are processed, coordinated, and delivered in a timely, accurate, and culturally appropriate manner. The role functions as the primary coordination hub for translation workflows, supporting consistent and efficient service delivery across a high-volume, time-sensitive portfolio.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. QUALIFICATIONS:Bachelor’s Degree in Health Services Administration, Business Administration or relevant health care discipline with five to seven (5-7) years’ recent, related experience in program management or an equivalent combination of education, training and experience.ROLE SPECIFIC EXPERTISE:• Demonstrated leadership skills, and the ability to foster a motivating and respectful environment where individual competencies can thrive.• Demonstrated excellent communication skills to function within a complex interdisciplinary environment.• Demonstrated experience working with language and translations is an asset. • Superior computer literacy with word-processing, spreadsheet, presentation, project management and database applications.• Physical ability to perform the duties of the position.SHARED VALUES:You care for everyone:• You are compassionate, empathetic, and sensitive to the needs of others.• You are respectful, treating people as equals, and valuing others’ perspectives and differences.• You are appreciative of others’ efforts and give them praise when it’s due.You are always learning:• You are open minded, always receptive to different perspectives and ways of doing things.• You are curious and ask questions to find a deeper understanding.• You share your expertise and mentor others by sharing your knowledge and experience.You strive for better results:• You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.• You are a solution finder, empowered to solve the challenges we face in healthcare.• You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.