Job Description

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Responsible for the auditing, issuance, and updating of Flight Attendant qualification records in accordance with Federal Aviation Administration (FAA) and company policies. You will also use MINT TMS system to build and maintain reports for qualification tracking. This role will require you to work a varied schedule including weekends and holidays.
• This role is a part of the Flight Service Training team within our Inflight Training group.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Supports the continual operation of a training managment system
• Preform audit(s) of all web-based training completion, issued qualifications and, training eligibility for all students attending training
• Manages day of class set-up for all training programs
• Creates and maintains documentation for all processes and procedures
• Monitors Flight Attendant Initial Operating Experience
• Coordinates with the FAA, DOD, IOSA, IEP etc. to provide timely and accurate data for audits
• Performs system-associated registration activities, including but not limited to report generation and specific assignment of flight attendants to training
• Provides records and/or systems explanations to internal and external customers as requested
• Coordinates with Base Operations, Training Support Desk, APFA and Crew Scheduling to resolve Flight Attendant qualification issues
• Flex to support additional duties, as needed

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience
  • High school diploma or GED
  • 0-2 years of relavant experience
  • Advanced knowledge of FOS and associated systems
• Preferred Qualifications- Education & Prior Job Experience
  • Bachelor’s degree or equivalent work experience
• Skills, Licenses & Certifications
  • Advanced knowledge of MS Office suite including Excel and Access
  • Knowledge of Enterprise Learning Management System
  • Strong interpersonal skills
  • Must be able to handle shifting priorities and work independently
  • Strong task organizational skills with adherence to developed business practices to ensure a high degree of accuracy
  • Ability to coordinate task(s) amongst team, as needed

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.