Job Description

Omni Oklahoma City Hotel

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes Mokara Spa, six food & beverage outlets, 76,000 square feet of meeting and event space, a retail outlet, fitness center, and rooftop pool.

Omni Oklahoma City Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training, along with the pride that comes from working for a company with a reputation for exceptional service. If you are a friendly, motivated person, with a passion to serve others, the Omni Oklahoma City Hotel may be your perfect match.

We are seeking a highly organized and detail-oriented Food and Beverage Coordinator to join the team of this upscale hotel. This team member will oversee various aspects of private dining, group dining, and overall F&B compliance, & operational communications at the Omni Oklahoma City Hotel.

ESSENTIAL JOB FUNCTIONS:
• Update and send out weekly Outlet Guide & Resume Recap every Wednesday
• Knowledge and communication of daily function sheet, in-house VIP’s, current activities, hours of operation throughout the hotel, etc.
• Complete daily pre-shift agenda
• Create monthly F&B newsletter and calendar of events
• Track and enter monthly F&B/MOS audit compliance
• Assist with private and group dining arrangements, including menu customization, pricing, wine selection, room setup, audio-visual requirements, and billing information.
• Make reservations and ensure all reservations are accurately entered into Tripleseat, OpenTable and Resort Pass.
• Support Hotel Private Events Coordinator with any minor issues or questions.
• Coordinate with Bobs Events team on communication of departments to ensure maximum amount of productivity for group and private dining for Omni OKC.
• Help grow the Event planning platform with menus and marketing.
• Work closely with the F&B Team to establish appropriate food and beverage minimums and availability for private/group inquiries.
• Collaborate with the Marketing and Sales teams to generate new business opportunities.
• Assist FOH/BOH teams on various projects and assignments as needed.
• Track and report group/private dining sales regularly.
• Establish efficient tracking mechanisms for repeat business while supporting customer satisfaction
• Help coordinate and organize lobby activations.
• Analyze Medallia data to identify trends and opportunities within F&B outlets and communicate key findings to F&B leadership teams.
• Attend AM and PM stand up. Complete profiles notes/ Medallia concerns when not assigned to specific F&B area or manager they are assigned to is unable to follow up.
• Print resumes copies for F&B leadership as needed. Attend weekly resume meeting and then meet with ADOF&B to verify outlet hours of operation for upcoming week.

Qualifications:
• Previous experience in a similar role within the hospitality industry.
• Excellent organizational and multitasking abilities.
• Proficiency in reservation management systems (Tripleseat, OpenTable).
• Ability to work collaboratively with various teams and departments.
• Must be able to communicate via phone and radio as needed.
• Must have strong verbal and written communication skills.
• Has strong interpersonal skills and is customer service oriented
• Must be able to stand and walk for an extended period of time for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 40 lbs without assistance.
• Must be able to work flexible shifts including nights, weekend, and holidays.
• ABLE and Food Handler certifications are required

Environment & Position Analysis
• Interior of hotel, in all areas of the hotel.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Tools & Equipment
• Micros terminal
• Radio, computer, printer, copier
• Telephone
• Open Table
• Triple Seat
• Resort Pass

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.