Job Description

We’re looking for a Coordinator to join our team in Stellenbosch.

This is a great opportunity for someone early in their career who enjoys keeping things organised, working with people, and making sure processes run smoothly. You’ll be supporting certification and audit operations - helping ensure everything is delivered accurately, on time, and with a strong focus on client service.

If you’re detail-oriented, reliable, and enjoy working in a team environment, this role offers a solid entry point into the industry.

• Support day-to-day certification and administrative processes
• Coordinate operational activities linked to audits and certification delivery
• Process audit documentation within defined timelines
• Manage and respond to the central team mailbox
• Communicate clearly with clients and internal teams to keep processes moving
• Provide timely updates and support to clients
• Assist with client registrations and ensure they are completed efficiently
• Compile quotes and send them to clients
• Prepare weekly reports and general team updates
• Escalate any non-standard issues where needed

• >1 years’ experience in administration or customer service
• A post-matric qualification in business, administration, or customer service
• Strong communication skills and a professional approach
• Good attention to detail and ability to follow processes accurately
• Confidence using Microsoft Office tools
• Ability to manage multiple tasks and meet deadlines
• A problem-solving mindset and willingness to escalate issues when needed
• A flexible, team-focused approach

Other details

• Based in Stellenbosch (hybrid working)
• Office attendance required around 3 days per week
• Initial training is completed on-site

Why join us?

We’re a global organisation focused on improving human and planet health, working across food, water, and life sciences. You’ll be joining a supportive team where you can learn, grow, and build a strong foundation in certification and operations.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies and search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written and signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.

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