Job Description

This position support and performs HR related duties for Togo. At Country level, the incumbent is responsible for providing employees with first line support and guidance in HR, including the administration of company policies, programs and practices, payroll, as well active engagement in ensuring employee relations and roll out of employment equity programs

• Preparation of contracts and appointment letters
• Act as first line of response to all administrative questions of staff including issues relating to insurance, pension, payroll, healthcare etc.
• Manage recruitment activities and conduct all new joiner inductions
• Participate in staff meetings and provide opportunities to engage staff on HR agenda
• Preparation for weekly meetings
• Advise staff and management on HR policies and procedures and ensures full compliance
• Plan in-house or off-site activities, like parties, celebrations, and trainings
• Maintain a safe and secure working environment
• Management of Country Administrative function
• Address employees’ queries regarding office management issues
• Follow up with Vendors and act as first line of response to Vendors for their payments
• Monthly payroll inputs and admin
• Weekly follow up on pending WBT per report
• Ensure signed JDs in place for all Togo employees and stored in shared folder
• Ramco update during onboarding/ exit
• Regularly update HR policies in shared folder
• Regularly stores and updates personnel records in shared folders
• Preparation, tracking and initiation of local events calendar in line with global events
• Preparation of letters and other required documentation
• Tracking of notice periods and alerting managers to ensure needed action is taken to close
• MyPort Administration (onboarding/exit/transfer/appointments etc.)
• 2 – 3 years, experience in general services/ Human Resources
• Good communication & organization
• Good knowledge of MS-Office (Excel-Word)
• Good problem solver
• Excellent communication and interpersonal skills
• Keen eye for detail
• Compliance orientated and deadline driven
• Self-Starter
• Analytical Ability
• Planning and organizing
• Problem solving
• Customer service

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.

Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.

When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.

We believe that every exploration is a chance to grow, and every port is a place to belong.

Your Journey, Our Horizon