***IN ORDER TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF ADMINISTRATIVE STAFF ANALYST, OR BE REACHABLE ON THE CIVIL SERVICE LIST #9058.***
The Department of Transportation (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.
Under direction, with latitude for the exercise of independent judgment and initiative, serves as the Coordinator of the Highway Inspection & Quality Assurance (HIQA), Summons Unit, ensuring efficient workflow and compliance with established policies. Daily functions includes: supervise and evaluate support and field inspection staff assigned to the Unit; oversees a city-wide quality control program pertaining to the creation, issuance, and adjudication of summonses issued by the department’s inspection forces to all permittees registered with the department, as well as private citizens, businesses, and corporations. Coordinates and directs quality control program to assess completeness and accuracy of adjudicated summonses. Assigns court representative staff to special projects/field operations. Reviews and establishes dialogue and narratives to limit the number of summonses dismissed by the Office of Administrative Trials and Hearings (OATH). Represents the City (DOT), at OATH hearings. Coordinates the maintenance, enhancements, and business rules pertaining to the department’s current legacy system concerning the issuance of summonses. Conducts operational studies, quantitative analysis, and other research techniques. Prepares comprehensive reports on surveys and/or findings with recommendations for improved effectiveness. Reviews decisions and orders from OATH, and distributes to HIQA Borough Managers/Supervisors. Reviews appeals determining which cases to appeal before weekly meetings with the department’s Legal Office. Drafts correspondence (internal and external), for special adjudications, return checks, etc. Develops Standard Operating Procedures, identifying deficiencies in administrative/operational processes to maintain up-to-date guides for assigned staff. Makes recommendations on policies and procedures and provides authoritative interpretation of complex problems. Works with DOT IT DASH support team to implement system enhancement and/or develop electronic application for improved functionality. Oversees the installation of new systems and procedures, including the training of appropriate staff. Approves timesheets, prepares performance evaluations, tasks/standards, probationary reports, and takes appropriate disciplinary action when needed by submitting required documentation. Responds in a timely manner to administrative/operational requests from HIQA Executive/Administrative staff. Attends meetings with other units, divisions, and agencies. Attends training classes, workshops, seminars as needed.
ADMINISTRATIVE STAFF ANALYST ( - 1002D
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
