Job Description

Classification Title:
Student Affairs Program Crd
Classification Minimum Requirements:

Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience; or an equivalent combination of education and experience

Job Description:

35% Intake and Support

• Manage the intake process for individuals reporting, experiencing, or involved in alleged violations of Sexual Misconduct policies and refer cases to the appropriate SCCR staff member or other university office.
• Conduct initial assessments, implement supportive actions and facilitate access to campus or community resources such as CARE, Victim Services, and the Behavioral Consultation Team (BCT).
• Manage active caseloads for cases, ensuring timely follow-up, communication, and documentation at each stage including case closure.
• Coordinate and conduct meetings with appropriate parties to explain processes, resolution options, and next steps while maintaining a trauma-informed and neutral approach.

25% System Documentation

• Create new cases, forward and document incoming communications, and ensure all correspondence is properly recorded in Maxient.
• Track and document case milestones, correspondence, and decisions in Maxient, ensuring cases are accurately tagged, organized, and closed as appropriate.
• Update Maxient templates, forms, and processes to align with current practices and compliance standards.

25% Administration

• Act as resource person who will answer phone calls, emails, and respond to walk-in traffic and explain conduct procedures for students, faculty, staff, families, lawyers, law enforcement, and campus partners.
• Coordinate and schedule administrative meetings, investigations, and hearings for SCCR staff for Sexual Misconduct and organizational cases.

10% Collaboration

• Serve as a liaison between Student Conduct and Conflict Resolution and Title IX, law enforcement, and other campus partners to coordinate next steps, share updates, and ensure continuity in case management.
• Contribute to departmental goals by assisting in the development of outreach materials, forms, and communication templates that improve service and compliance outcomes.
• Demonstrate professionalism, neutrality, and empathy in all interactions, while maintaining privacy and supporting individuals impacted by trauma.

5% Other duties as assigned

Normal Work Schedule

8 AM to 5 PM with a one-hour meal break. This position also requires occasional evening and some weekend time commitment.

Expected Salary:

$50,000 - $55,000

Required Qualifications:

Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience; or an equivalent combination of education and experience

Preferred:

• Experience with conflict resolution or trauma-informed support services
• Prior experience with Title IX, student conduct, sexual misconduct, or a related field
• Demonstrated ability to handle complex and confidential material

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:
No