Facility: SCM - Scotts Hill Medical Center
Locations: Wilmington, North Carolina
Categories: Food and Nutrition
Position Type: ['Full-Time']
Work Schedule Details: 40 hours a week, every other weekend
Job Opening ID: ['195552']
Works under the supervision of the Manager of Food Service. Responsible for the supervision and outcome of assigned area. Ensures compliance with state, county, and accrediting body.
Demonstrates a consistent commitment to meeting or exceeding established Standards of Performance.
Supports the manager with recruitment processes, including participating in interviews, onboarding, and training of new team members.
Monitors attendance and daily performance trends, maintains required documentation, and escalates concerns to the manager as appropriate.
Assists with staff scheduling and workload coordination, supporting efforts to minimize overtime and ensure adequate coverage.
Supports the manager in preparing performance documentation and evaluations by gathering data and providing input.
Monitors sanitation of work areas and equipment to ensure compliance with health department regulations and fire codes; reports issues as needed.
Ensures adherence to Medical Center and departmental policies and procedures and communicates gaps or risks to leadership.
Serves as the primary operational support resource for the department during weekends and holidays, ensuring continuity of services.
Supports department security procedures, including opening and closing processes as assigned.
Coordinates daily food production activities for hot and cold food service, ensuring workflows align with operational standards.
Participates in planning and execution of special events and cafeteria initiatives.
Maintains positive interpersonal relationships and promotes a collaborative team environment.
Supports customer service excellence and contributes to maintaining high levels of patient and customer satisfaction.
Adjusts personal work schedule as needed to support operational priorities and team needs.
Performs related duties, including special projects and cross-functional support as assigned.
Demonstrates organizational values and standards of performance, including ownership, teamwork, communication, and compassion, in support of service excellence.
Maintains reliable attendance in accordance with Novant Health Attendance Policy.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
195552
Novant Health is an integrated network of more than 850 locations, including 19 hospitals, more than 700 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services. This network supports a seamless and personalized healthcare experience for communities in North Carolina and South Carolina. Novant Health is nationally recognized for our unwavering commitment to safety and the highest quality care, and we serve as a catalyst for healthcare transformation through clinical trials, leading-edge research, innovative care delivery models and robust virtual care networks. The expertise and empathy of our 40,000 team members along with more than 8,300 independent and employed clinicians are at the heart of Our Cause as industry leaders caring for communities across the Carolinas. In 2023, Novant Health provided more than $1.6 billion in community benefit, including financial assistance and services.
To learn more about our social media community standards, visit: https://www.novanthealth.org/policy/disclaimer/social-media-disclaimer/
